Position: Advisory Engineer – Solutions

Additional Pay Details

Compensation Range - $94,400-$110,000 Annual compensation

Location: North America (Remote with ~5% travel)

Overview:

Ricoh is seeking an Advisory Engineer with deep expertise in Advanced Capture, Coding and (BPM) Business Process Management experience. This technical role is responsible for designing and implementing enterprise-class solutions, mentoring implementation teams, and establishing programming and QA standards. The ideal candidate brings over 10 years of IT consulting, BPM and solution development experience and can effectively support both client-facing and internal technical initiatives.

Key Responsibilities: Technical Leadership:

Lead creation of technical designs and specifications

Perform development, deployment and testing of software solutions

Conduct solution reviews and ensure alignment with Ricoh standards

Report status and escalating project risks

Project Engagement:

Collaborate with Project Managers to plan technical phases of solution deployments

Lead technical meetings and support project execution

Accurately complete time reporting and resource planning

Standards Development:

Define and enforce Ricoh programming and QA/testing standards

Conduct code reviews and tool implementation

Sales & Marketing Support:

Assist with SOWs, technical documentation, and solution scoping

Join sales calls and contribute technical input for proposals

Perform customer software solution demonstrations (as needed)

Customer Support:

Provide Tier II/III support (as needed)

Assist with post-implementation transition to service/support teams

Team Development:

Mentor and train implementation staff as required

Lead product and technology knowledge sessions

Qualifications:

· 10+ years in software consulting, software coding, solution development, and deployment

· Strong understanding of ECM, BPM, Advanced Capture methodology. Certification in: Kofax/Tungsten, Capture, KTM, TotalAgility, Nintex, Axon Ivy

· Hands-on coding experience with Java, C#, .NET, JScript, JavaScript, Node.js HTML, CSS and databases like SQL Server, MariaDB, Oracle etc

· Familiarity with enterprise platforms: Windows, Linux, MAC, VMWare, Cloud Environments and infrastructure

· BSc in Computer Science, Engineering, or equivalent

Preferred Skills & Assets:

· Experience with IDEs and tools like Visual Studio, Eclipse, Visio, SharePoint, GitHub/CoPilot, Azure DevOps, Notepad++, Word, Excel, MS Project, Power Bi, Visual Studio Code, Sql Server Management Studio Browser DevTools, APIs: OpenXML, ClosedXML, Docuware & JSON.NET

· Knowledge of RICOH-branded applications is a plus

· Strong interpersonal, leadership, and problem-solving skills

Working Conditions:

· Remote work with ~5% travel

· Regular interaction with customers, internal teams, and senior stakeholders

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.