Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

If you want to make work, work better, we want you. To learn more, check out our Early Career Page!  

Job Description

Role Overview 
As a Quality Engineering Intern, you will partner with a dynamic engineering team to bolster software quality through rigorous testing and innovative process improvements. This role involves creating and executing comprehensive test plans and ensuring software reliability and efficiency. Additionally, you will work closely with developers and product managers, to refine testing practices and elevate product standards. This internship offers you a hands-on opportunity to apply your academic knowledge to real-world projects, gain meaningful experience, and contribute to developing reliable and effective systems.

The successful intern candidate will be amenable to working in an exciting, fast paced, dynamic, collaborative environment. Our Quality Engineering interns could work within various teams within our platform and will be matched to appropriate projects based on skills assessed during the interview process. 

Qualifications

Required Qualifications

Current enrollment in a full-time Bachelor's or Master's program in Computer Science or a related discipline at an accredited university.Graduating December 2026, or later Must be able to obtain and maintain authorization to work.Commit to a 12-week internship in Summer 2026 (May-August, or, June-September) Capable of operating on a hybrid schedule from one of our office locations.Proficiency across multiple programming languages: OOP languages, Web languages, Scripting, or Database (e.g., in C++, Java, Perl, PHP, xHTML, CSS, JavaScript, or Python)Knowledge of, or experience with, automated testing frameworks: Java, Junit, Selenium, TestNG, etc.Approach complex software challenges with critical thinking and innovative solutions.Strong communication skills and experience working in diverse cross-functional teams.

Preferred Qualifications

Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact.Understanding of foundational AI concepts including basic prompt engineering.Experience with the agile methodology for software development teams.Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues.Previous quality or software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications.

#interncoop

For positions in the Bay Area, we offer a base pay of $43.37 - $47.82  plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

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