Software Project & Support Engineer **General Information** Press space or enter keys to toggle section visibility Country United Kingdom Department SOFTWARE ENGINEERING Date Friday, July 25, 2025 Working time Full-time Ref# 20034374 Job Level Individual Contributor Job Type Experienced Job Field SOFTWARE ENGINEERING Seniority Level Associate **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . **Business Overview:** Wespecialisein **electronic document management (EDM)** –providing hardware, software, services, andexpertiseto helporganisationsreduce costs, improve efficiency, andoperatemore sustainably. Role Purpose: Support, deliver, and manage EDM software projects while training users and providing ongoing support. Ideal for someone with software/IT project experience looking to grow into project management. **Key Responsibilities** **:** + Manage projects and client communications + Install and deliver EDM solutions to time, budget, and quality + Train users and provide post-implementation support + Troubleshoot software/database issues and perform root-cause analysis + Maintain SLAs for support incidents + Support pre-sales with solution design and quoting + Identifyimprovements to delivery/support processes **Essential Skills & Experience** **:** + 2+ years installing/delivering software solutions + 2+ years in software support roles + Experience with T-SQL and database systems + Experience managing projects with external stakeholders + Strong communication, analytical, and problem-solving skills **Desirable** **:** + Microsoft certifications (e.g., AZ-204) + Exposure to EDM systems + PRINCE2 or equivalent project management certification + Experience in software/IT project delivery + Commercial awareness **What We Offer to New Team Members:** At Xerox, we’re committed to creating a workplace where our people can thrive professionally and personally. Here’s what you can expect when you join our team: **Growth & Development** + **Personalized development plans** with weekly check-ins and quarterly reviews + **12 days** **of dedicated** **training** time per year + **Support for certifications** relevant to your role + **Clear career progression** with real examples of team members becoming managers, specialists, or switching roles **Innovation & Variety** + **Quarterly innovation days** to explore your own projects + **Diverse project work** across markets and sectors + **Modern tech stack** with regular updates to the application **Team Culture** + Collaborative, motivated, and friendly team + Autonomy and influence, including: + Setting your own goals + Choosing tech tools + Contributing to process decisions \#LI-LL1 \#LI-REMOTE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.