Software Network Integration Engineer Location: West Greenwich, RI, US, 02817 Requisition ID: 17627 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com . **Responsibilities** The Global Communications team is seeking a skilled engineer to evaluate, integrate, and support network management and business/operations systems. This role requires a solid foundation in networking protocols and equipment, along with strong experience in APIs and programming for operational solutions. **Role Overview** This position plays a key role in integrating POS, network management, and insight platforms. The ideal candidate brings a broad technical skill set and a proactive, solution-oriented mindset. **Core Responsibilities** **API Integration & Development** + Design and integrate APIs (REST, gRPC) for network management and orchestration platforms. + Ensure seamless communication between network devices and OSS/BSS systems. + Troubleshoot API issues using logs, traces, and network captures. **System & Software Integration** + Integrate third-party and in-house tools with OSS/BSS and telemetry platforms. + Collaborate with hardware/software teams to align solutions with operational workflows. **Automation & Orchestration** + Develop scripts/tools to automate provisioning, configuration, and monitoring. + Integrate with orchestration tools like Ansible. **Network Management Tools** + Use monitoring platforms (e.g., OpenText NNMi, SolarWinds, Zabbix) to track LAN, WAN, VPN, and wireless performance. + Design dashboards and support performance/capacity issue resolution. **Key Technical Skills** + API networking and integration across platforms + Python or similar scripting (preferred) + Network management platform experience + Basic networking (IP, LAN/WAN, switches, firewalls) + Familiarity with router/device managers and SIM/IoT portals + KPI reporting and system analytics **Key Tasks** + Integrate data flows across OSS/BSS, LAN managers, IoT/SIM platforms, and internal systems + Develop and test new features and provider services + Support RCA efforts for major outages and service degradation + Build performance and capacity monitoring for LAN/WAN + Maintain documentation and serve as a point of contact + Support production and non-production environments + Generate SLA reports via OSS/BSS + Collaborate with vendors and internal teams on deployments + Provide feedback on API design and manage API lifecycle (versioning, deprecation) **Key Attributes** + **Communication:** Able to translate technical updates for both technical and business audiences + **Learning Agility:** Quickly adapts to new technologies and evolving network services + **Business Focus:** Understands operational impact and aligns solutions with business goals + **Decision Making:** Evaluates options and selects actions with the greatest benefit **Qualifications** + Bachelor's degree in related field. + 3-5 years of relevant professional experience required. + Equivalent combination of education and experience are considered in lieu of degree. + Hybrid work environment (50% in office) with Rhode Island based office. + Basic understanding of routers, switches, routing protocols (BGP), VPNs, VLANs, encrypted tunnels, encryption technology, and wireless technology. + Knowledge of various network management protocols like (SNMP, NETFLOW, BGPMON, etc.) + Experience with network automation (Ansible), scripting (Python, Bash) + Knowledge of OSS/BSS systems and performance management tools + Strong understanding of API’s and programming skills + Strong understanding of network management platforms and protocols + Excellent communication and interpersonal skills are required to interface with team and the customer. + Deep technical knowledge working across multiple applications, operating systems and devices required. + Monitor changing management technology and deliver a technology update to management as required. + Solid understanding of coding concepts and systems such as DRY, KISS, YAGNI, version control (Git), pipelines, testing & debugging, asynchronous programming, data structures and algorithms **Keys to Success** + Building collaborative relationships + Decision making + Drive results + Foster innovation + Personal energy + Self-leadership \#LI-DAK At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $74,961 - $164,800. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable. Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.