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Job Description

Power Platform Support Engineer

The Future Begins Here 

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the needs of patients, our people, and the planet. 

Bangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.   

  

At Takeda’s ICC we Unite in Diversity  

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and the abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. 

The Opportunity 

In your role as Power Platform Support Engineer, you will blend your technical expertise in Power Apps, Power Automate, and Power Automate Desktop with a keen business sense and curiosity. Your focus will be on driving digital transformation at Takeda by supporting and implementing improvements to applications and automations essential to the company’s business processes.

Responsibilities 

You have a strong sense of logical process, and can translate business requirements into technical steps, as well as make recommendations for process improvement to the benefit of your clients. 

You will be the liaison between clients, colleagues, and partners in supporting their business solutions. You will be responsible for managing incidents, identifying and implementing improvements to existing products. 

You are an excellent communicator with strong client management skills, and a real passion for technology. 

You are a self-starter and creative thinker. 

You are passionate about Power Platform and its potential to move organizations forward. 

Skills and Qualifications 

Required 

Bachelor's degree or equivalent. 

3+ years of relevant professional experience in software engineering, platform governance or platform support services.

Experience in solution development with Power Platform – Power Apps, Power Automate, Copilot Studio etc.

Experience with RPA solution development and support with Power Automate Desktop, UiPath or other RPA tool.

Understaning of PowerShell, GraphAPI, XRM toolbox and use in the context of Power Platform will be considered a big advantage.

Understanding of Power Platform architecture and governance – licensing, tenant management, Power Platform CoE, environment mangement - will be considered a big advantage.

Excellent oral and written communication skills, business acumen, and enterprise knowledge. 

Work with virtual/agile teams in different locations, aligning and adapting different work, culture, and communication styles. 

Experience in ITSM process is considered a big advantage.

Adept at analyzing complex technical issues, identifying root causes, and implementing effective solutions. Proficient in debugging, performance optimization, and troubleshooting mobile/web applications. 

Proficiency in English in both verbal and written communication is a must. 

What Takeda Can Offer You 

Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. 

At Takeda, you take the lead on building and shaping your own career. 

Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. 

Benefits 

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: 

Competitive Salary + Performance Annual Bonus 

Flexible work environment, including hybrid working 

Comprehensive Healthcare Insurance Plans for self, spouse, and children 

Group Term Life Insurance and Group Accident Insurance programs 

Health & Wellness programs including annual health screening, weekly health sessions for employees. 

Employee Assistance Program 

5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves 

Broad Variety of learning platforms   

Diversity, Equity, and Inclusion Programs 

No Meeting Days 

Reimbursements – Home Internet & Mobile Phone 

Employee Referral Program 

Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) 

About ICC in Takeda 

Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. 

As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. 

LocationsIND - Bengaluru

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time