At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

 The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

 The Global Loyalty & Benefits Platform is part of the larger Enterprise Platforms Technology unit where product and engineering resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. The Global Loyalty & Benefits Platform serves a broad set of products and solutions across the enterprise that require close collaboration with colleagues who develop new card products, digital channels, marketing operations, membership rewards, co-brand programs, card benefits, analytics, operations excellence and servicing. The focus of the Loyalty API domain is building high performing APIs that power the world’s best Loyalty & Benefit experiences for our customers.

How will you make an impact in this role?

We are looking for a software engineer with strong data engineering capability and a solid understanding of operational risk in distributed system. You will design and develop resilient data solutions that powers real time insights into the risk exposure incident trends and platform health, this role is ideal for engineer who thrives in complex environment, love solving intricate problems and care about reliability at the scale.

Key responsibilities:            

Design build and maintain distributed data-driven systems that enable operational risk detection control validation and anomaly monitoring. Collaborate closely with stakeholders in engineering risk and operations to understand requirements and deliver technical solutions Develop and support data pipeline that process the high-volume operational telemetry from microservices infrastructure and CI/CD systems Implement automation to reduce manual intervention in anomaly validation observability and alert triage. Conduct root cause analysis and contribute to post incident review with data backed insights. Champion best practices in resiliency engineering fault tolerance and scalability.
Drive and support Corrective Action Plan(CAP) remediation.

 

Minimum Qualifications:             

Position requires a bachelor’s degree in computer science, Engineering, or a related field followed by 5+ years of experience in a modern development stack Experience in application design, software development, and testing, preferably in an Agile environment. Strong ability to develop unique, outside the box ideas Strong analytical, problem-solving/quantitative skills Willing to take risks, experiment, and share fresh perspectives. Proficiency in Python, SQL, PostgreSQL, Java or GO. Solid understanding of distributed systems principles consistency partitioning failure recovery and service reliability. Experience designing or supporting event driven architecture and asynchronous data pipelines. Familiarity with cloud native development. Experience with operational telemetry metrics logs and traces.  Understanding of operational risk concepts such as anomaly life cycle, change management and control enforcement. Demonstrate experience in Agile development. Excellent communication skills, capable of explaining complex issues in simple terms to a diverse audience

 

Preferred Qualifications:

Experience with container orchestration and service managed technology. Exposure to regulatory or compliance driven environment. Prior experience in building internal tooling or dashboards for risk monitoring and anomaly detection.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.