We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III, ServiceNow Development at JPMorgan Chase within the Employee Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problemsCreates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systemsProduces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code developmentGathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systemsProactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architectureContributes to software engineering communities of practice and events that explore new and emerging technologiesTakes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to changeAdds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

Formal training or certification in Software Engineering concepts and 3+ years applied experienceExperience using ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modulesProficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).Experience working on system integrations between ServiceNow and other applications using REST API.Strong analysis, problem-solving, and decision-making skillsExperience in debugging issues and finding new ways of proactive monitoring to ensure platform stability.Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Preferred qualifications, capabilities, and skills

HR Service Delivery, ITSM or Workplace Services experienceService portal experienceServiceNow Certifications