Software Engineer II B - GBS IND Hyderabad, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Hyderabad/Software-Engineer-II-B---GBS-IND\_25034009) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** Fraud, Claims, Credit Assistance and Authentication Technology(FCCAT) team delivers Technology capabilities to business in the areas of Fraud Detection , Fraud Prevention , Claims , Authentication and Credit Assistance functions across the Credit ,Debit , Mortgage Product lines of business. The team’s goal is to drive the optimal technology tools and platforms that enable associates to deliver on the customer experience and contribute to the long-term, profitable growth. The team delivers technology through robust and scalable applications developed on various platforms. Claims Technology is the enterprise platform for all case creation and tracking across various lines of business in the bank. Claims technology area has multiple applications that enable claims creation and maintenance. Claims technology enables end to end visibility of claims status and increases efficiency and accuracy of claims processing. There are multiple applications which are part of the claims umbrella, these applications collectively help in claims creation and maintenance process. Maintaining these applications and making sure these applications are up and running with little and no impact to business processes is the key responsibility of the claims technology team **Job Description*** Responsible for maintaining the enterprise claims Pega based application(s) as individual contributor or through a team. Strive and make sure that the production environment is up and running and make sure there are less or no impacts to the business functionalities. Applies own judgment to independently determine a course of action, which is then executed by project teams. Role is capable of finding out new methods and processes to approach complex situations in the respective area(s) of expertise. Requires good knowledge on Pega tools and functionalities. Expected to continue to build upon domain knowledge and technical/proprietary skills to reach levels of expertise, while adapting standard principles. **Responsibilities*** Around 05-08 years of experience in developing large scale technical architectures Candidate must have Pega Certified Lead System Architect (CSSA) Skillsets in Runtime Architecture, Integration Architecture, and Blueprint and Design Solutions are preferred Proficient in Java, strong experience in development of multi-tier applications using JAVA, Tomcat-5.5, WebLogic servers. Experience in web services like SOAP 1.2, WSDL 2.0 and XML 1.0 will be an added advantage Resolve complex issues and consult with end users to determine optimal configuration of equipment and applications; Work on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors; Exercise judgment within defined procedures and practices to determine appropriate action, as well as increased awareness and exposure to basic technical principles, concepts and techniques **Requirements*** **Education*** + B.E. / B.Tech / M.E. / M Tech / M.C.A. + Certifications If Any + Pega CSSA **Experience Range*** + 7 +Years **Foundational Skills*** •Pega Senior System Architect/System Architect with proven experience in designing, developing and supporting high volume transactional n-tier enterprise components/applications. Will be working as part of team •5+ years of total experience in J2EE / .net and PRPC •3+ years in PRPC Pega 8.x / Pega Infinity •AI Controls Implementation Experience •Strong in PEGA concepts and implementation experience with PEGA connectors, performance tuning, decision trees, listeners , UI design, Integration, Security Model etc. •SQL/Database concepts •Experience in with full lifecycle PEGA implementations (preferably PEGA 7) •Experience in all phases of software development lifecycle including analysis, design, implementation, testing and deployment •Ability to create reusable components that can be leveraged across the enterprise for providing top-notch customer experience. •Ability to troubleshoot and resolve complex production issues •Provide leadership and deep technical expertise in all aspects of solution design and application development for specific business environment •Should be able to collaborate with external technology team to coordinate delivery of software solution. **Desired Skills*** **Work Timings*** + 12.00 PM to 9.00 PM IST (Need to be flexible as per business need) **Job Location*** + Mumbai/Hyderabad/Chennai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.