We are building the Intelligent Conversation and Communications Cloud (IC3). We are building the Intelligent Conversation and Communications Cloud (IC3). We power Microsoft’s first-party real-time conversation products, notably Microsoft Teams, which serves many millions of users. And we expose our core capabilities to third-party partners, with which they can bring conversations to life in their own products. With IC3, we will enable customers to do more by making conversations on our platform more intelligent, surfacing useful information in real-time and taking actions on the customers’ behalf during the conversation. And, we will learn from each conversation. Every call, meeting, or chat will make the next one better. by providing reliable and high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. And we expose our core capabilities to third-party partners, with which they can bring conversations to life in their own products. With IC3, we will enable customers to do more by making conversations on our platform more intelligent, surfacing useful information in real-time and taking actions on the customers’ behalf during the conversation. And, we will learn from each conversation. Every call, meeting, or chat will make the next one better. **About the team** Get the thrill and excitement of building media applications! While backed by the organization that powers Microsoft Teams and Azure Communication Services, we are building a new real-time communication platform from the ground, built for Agent-first, AI-ready communications, breaking the mold of the traditional "conference call” and advancing standards for Agentic communications. **About the candidate** We are looking for a Software Engineer II who is passionate about building high quality reliable AI powered Media Services. As an engineer in our team, you’ll be working on building platforms for media applications to support communication and the ever growing needs for AI processing. In particular, for a given feature you’ll be expected to meet with stakeholders/PM to get the requirements, document the design and review within the team, implement the design, create unit tests on your changes, manage the flighting of the new feature, and implement additional monitoring and metrics as needed for the feature. In short, you will truly own your feature from start to finish. This opportunity will allow you to make a broad positive impact across many critical IC3 domains such as chat, audio/video calling, meetings, service and data engineering, and service management. We want you because you have an insatiable passion for technology, your constant intellectual curiosity and willingness to learn, your ability to communicate well in a team environment, your desire to make our team better with your contributions and of course your ability to deliver the right results at the right time. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** + Works with appropriate stakeholders to determine user requirements for a set of features. + Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight. + Creates and implements code for a product, service, or feature, reusing code as applicable. + Contributes to efforts to break down larger work items into smaller work items and provides estimation. + Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. + Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. **Qualifications** **Required Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience. + 2+ years of software design and development experience as a full stack/client developer. **Other Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: + Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Preferred Qualifications:** + Experience with generative or agentic AI development + Experience with media development (encode/decode/mux), familiar with open-source media library, such libav, FFMPEG. + Experience with cloud services or networking programming or large scale server application. Software Engineering IC3 - The typical base pay range for this role across Canada is CAD $85,000 - CAD $166,800 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Microsoft will accept applications for the role until July 29, 2025. \#AI #media #Cloud Service Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .