Meet the Team

At Cisco, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our users can focus on what's most relevant to them. We’re making technology easier, faster, and more intuitive with tools that simply work.

We are Cisco’s CRM Engineering & Transformation Office, a team of technical specialists and innovative engineers who support the Sales, Marketing, and Support functions across Cisco.

As a Go to Market Engineer in Cisco’s CRM Engineering and Transformation Office (CETO), you will focus on delivering outstanding experiences for our Go-To-Market Stakeholders, including Sales, Marketing, and Customer Support.

Teaming up with other forward-thinking engineers, designers, and delighted users, you will focus on improving the go to market experience for sales, marketing, and support users and the customers they interact with.

Every single day is truly unlike the one before! Your penchant for approaching problems with creative solutions, a passion for engineering, and ambition to be part of an inspiring team are the tools you’ll need to be a CETO Engineer.

Your Impact

As a Senior Salesforce Developer, you will be part of our Salesforce implementations while contributing to the DevOps team culture, the platform, and the process to support our Cisco sales, marketing, and customer success teams.

To be successful in this role, you’d be a role model who exemplifies our culture and embraces our product principles. You will work with:

Business analysts to define and understand requirements Product DevOps teams to align deployments Product Managers that will help you know our customers and partners so you can deliver solutions that meet their needs and wants Technical Architects who will help you craft, develop, and operate with the standard methodologies, patterns the industry has to offer

Key Responsibilities:

Builds key project documentation, including functional and technical design specifications Craft scalable and efficient Salesforce solutions that meet business requirements, considering factors such as performance, security, and maintainability. Design and implement data models, import/export data, and ensure data integrity within Salesforce. Integrate Salesforce with other systems using APIs, middleware, or tools like MuleSoft. Investigate and resolve technical issues reported by users, providing timely support and solutions. Collaborate with multi-functional teams including business partners, architects, administrators, and other developers to understand requirements and deliver solutions. Implement standard processes for API development, testing, and deployment Deploy code through basic CI/CD Pipelines using tools like Copado Conduct code reviews to ensure high-quality code, performance optimization, and alignment to coding standards, providing constructive feedback to team members. Know the latest with Salesforce releases, features, and standard processes, and recommend improvements or new solutions based on emerging technologies.

Minimum Qualifications

Bachelors in Computer Science or equivalent 5+ years of related software development experience or Masters or equivalent experience in Computer Science or equivalent 3+ years of related software development experience 7+ years of Salesforce developer, with a solid understanding of Salesforce platform capabilities, limitations, and standard methodologies 5+ years of experience as a Salesforce developer, with a proven track record of successfully delivering sophisticated Salesforce Sales cloud projects. 4+ years of Experience integrating Salesforce with other systems using RESTful APIs, SOAP web services, or middleware like MuleSoft. 4+ years in advanced Salesforce development concepts such as asynchronous processing, batch processing, platform events, and integration patterns

Preferred Qualifications

 Demonstrable ability to work multi-functionally in a team environment, encouraging a culture of innovation, collaboration, and shared findings.Good communication skills to interact with business partners, capture requirements, and explain technical solutions in a clear and concise manner.Familiarity with Agile development methodologies and tools like JIRA for managing project tasks and sprints.Knowledge of Salesforce Einstein AI capabilities and implementation patterns.Required Salesforce Developer, Advanced Developer certifications. Any Integration Architect certification is preferred, experience with Mulesoft

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.