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We are currently seeking an experienced professional to join our team in the role of Software Engineer.

Business: CTO Infrastructure

Principal responsibilities

Primary Responsibility is to Support Wi-Fi incidents globally and provide expertise in resolution。Have good working knowledge of Wi-Fi infrastructure and associated components.Working with other IT teams including Incident Management team during crisis and represent Telecoms.Working as part of a global NOC team.Work with Incident manager, L3, L2 support engineers provide required inputs regarding Wi-Fi Incidents.Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.Drive down infrastructure service outages and repeat failures.Support Incident Management during Post Incident Reviews.Ensure global standards are set and adhered to.Work with Service Providers, ensuring they meet their contractual commitments and work with them on Continuous Improvement.