Vancouver, British Columbia, Canada
1 day ago
Software Engineer
The RTC (Real-Time Communications) Runtime Infrastructure within IC3 (Intelligent Conversation and Communication Cloud) serves as the foundational layer that powers real-time communication services across Microsoft Teams and Azure Communication Services. Software Engineer responsibilities span across service orchestration, reliability, modernization, security and operational excellence.


The RTC Infra team is spearheading a comprehensive modernization effort to enhance platform reliability, scalability, compliance, and developer productivity across IC3. A cornerstone of this transformation is the Linux ARM initiative; a major modernization and cost-efficiency program focused on reshaping Microsoft’s real-time communications infrastructure. This initiative is designed to #1 Migrate IC3 services from Windows containers to Linux, unlocking gains in performance, reliability, and cost efficiency, #2 Transition from x64 to ARM64 architecture to reduce compute costs and diversify silicon dependencies and #3 Enable services to run seamlessly on both x64 and ARM64 architectures with minimal manual intervention, leveraging AI-assisted tooling. In addition to Linux ARM, the team is driving several other critical initiatives, including but not limited to resiliency engineering, chaos engineering and observability improvements, authentication stack standardization, .NET Core migration, developer productivity enhancements, and compliance and security modernization. These efforts collectively support IC3’s broader goals of infrastructure simplification, cost optimization, and operational excellence.

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