**Job Summary:** The Technical Product Manager for Collections will play a critical role in shaping the future of our collections technology platform. This is a hybrid role that demands a hands-on leader with a strong background in full-stack development, a passion for software craftsmanship, and proven product management skills. You will be responsible for both leading a team of developers and contributing directly to the development and delivery of innovative solutions that optimize our collections processes, enhance customer experience, and drive business results. This role requires a highly motivated, technically proficient, and adaptable individual who thrives in a fast-paced, agile environment. **Responsibilities:** **Product Strategy & Roadmap:** + Develop and maintain a clear product vision, strategy, and roadmap for the collections technology platform, aligned with Ford Credit's overall business objectives. + Conduct market research, analyze user needs, and identify opportunities to improve our collections processes through technology. + Prioritize features and initiatives based on business value, technical feasibility, and alignment with the product roadmap. **Team Leadership & Mentorship:** + Lead and mentor a team of full-stack developers, fostering a culture of collaboration, innovation, and continuous improvement. + Provide technical guidance and support to the team, ensuring adherence to coding standards, best practices, and architectural principles. + Conduct performance reviews, provide feedback, and identify opportunities for professional development. **Hands-on Development:** + Contribute directly to the development, testing, and deployment of software solutions using your full-stack development expertise. + Write clean, efficient, and well-documented code. + Participate in code reviews and ensure code quality. **Agile Development & Delivery:** + Lead and participate in agile development processes, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. + Work closely with product owners, designers, and other stakeholders to define user stories, acceptance criteria, and technical specifications. + Manage and prioritize the product backlog, ensuring that it is aligned with the product roadmap and business priorities. **Technical Expertise & Innovation:** + Maintain a deep understanding of full-stack development technologies, including but not limited to: (List specific languages, frameworks, and tools, e.g., Java, Spring Batch, Spring Boot, GCP Cloud Run, GCP Cloud Scheduler, Tekton, React/Angular, GCP Bigquery, PostgresSQL, DB2). + Champion software craftsmanship principles, including test-driven development, continuous integration, and continuous delivery (CI/CD). + Leverage Google Cloud Platform (GCP) services to build scalable, reliable, and cost-effective solutions. + Stay up-to-date with emerging technologies and trends, and identify opportunities to leverage them to improve our collections processes. **Communication & Collaboration:** + Communicate effectively with stakeholders at all levels of the organization, including senior management, product owners, developers, and business users. + Present product plans, roadmaps, and progress updates to stakeholders. + Collaborate with other Ford Credit teams to ensure alignment and integration of our collections technology platform with other systems and processes. **Accountability & Ownership:** + Take full ownership and accountability for the delivery of high-quality software solutions that meet business requirements and user needs. + Proactively identify and mitigate risks and issues that could impact the delivery of our products. + Be adaptable and willing to shift priorities as needed to meet changing business demands. **Qualifications:** + Bachelor's degree in Computer Science, Software Engineering, or a related field. + Total of 10+ years of experience in IT + Minimum of 5 years of experience in a leadership role managing a team of full-stack developers. + Proven track record of successfully delivering complex software projects in an agile environment. + Strong 5+ years of hands-on experience with full-stack development technologies (Java, Spring Batch, Spring Boot, Microservices, GCP, Cloud Run, Cloud Scheduler, Cloud Build). + Experience in modernizing the legacy applications + Revamp the customer experience of the applications + Deep understanding of software craftsmanship principles and best practices. + Experience with CI/CD tools and processes. + Experience with Google Cloud Platform (GCP) services. + Excellent communication, presentation, and interpersonal skills. + Ability to effectively communicate technical concepts to both technical and non-technical audiences. + Strong problem-solving and analytical skills. + Ability to work independently and as part of a team. + Ability to thrive in a fast-paced, dynamic environment. + Experience with collections systems or financial services industry is a plus. **Requisition ID** : 44813