\"MF resource of Grade 8 RR
•    Strong technical knowledge on ISPF, COBOL , JCL, DB2 , CICS ,VSAM, IMS-DB/DC, REXX, Easytrieve, 
•    Identify the areas of improvement and provide solutions in optimising or automating the manual process to bring benefit both to the technical team and business
•    Strong knowledge on IBM utilities, OPC scheduler Endevor, File-Aid, expeditor.
•    Participation in Service introduction calls and effectively complete KT process
•    Have experience in supporting  for DR exercises
•    Have understanding of the ITIL process 
•    Have the ability to handle production incident calls and war room calls.
•    Good communication and coordination experience between teams.
•    BFSI domain experience would be desirable.
•    Excellent written and verbal communication skills.
•    Excellent analytical and troubleshooting skills.\"