Have you ever been frustrated by the lack of usability of developer tools? If the answer is yes, then ASBX - Operator Tools is the place for you. Our Charter is to improve the builder experience when it comes to operator tools. These are all the workflows post code deployment that never seem to work without a lot of manual intervention. Our goal in Operator Tools is to build tools that can be used across Amazon to make the operator experience easier, faster, and most importantly safer. As a leader, in this space your charter will be focused on providing operators with timely and relevant operational insights to identify operational gaps and accelerate diagnosis and remediation of incidents.

As a leader on this space, you will lead engineers driving Amazon large-scale initiatives that improve the builder experience. You will own the goals and roadmap(s) for several services in this space . A leader in this space must demonstrate strong leadership as you control your own destiny in Amazon's ownership oriented culture.


Key job responsibilities
We have a team culture that encourages innovation and we expect engineers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify, deliver results, and build great teams around themselves. You will hire and lead a software engineering team responsible for rethinking the assumptions behind how we understand, measure, and prevent customer impacting incidents. You will draw from your deep and broad technical expertise to hire and mentor engineers, complete hands-on technical work and provide leadership on complex technical issues. You will manage and be responsible for defining and delivering projects that will influence how Amazon operates.

- Lead an engineering team that will build, operate and maintain software in order to meet business needs
- Hire, coach, and mentor individuals
- Interface with a diverse customer base to understand requirements, priorities, and processes
- Propose and implement new projects or recommend system improvements
- Own all operational metrics and support
- Help develop long-term development and business technology strategies including success metrics.

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.