AWS Technical Content Experience (TCX) is transforming how we create and update technical information and documentation for AWS with AI. This is your opportunity to join a fast moving project with significant customer impact and direct visibility to senior leadership. Come help us build new documentation experiences across AWS.

We are looking for a Software Development Manager to lead a team building innovative experiences using AI to enhance content creation and management.

What We Do
The AWS TCX Engineering team owns all of the tools that support the creation and delivery of AWS Documentation. We innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. In this role, you will lead a team of engineers building solutions from design through deployment and support, using the best of available tools, including AI (Bedrock, Q, others), Lambda, and DynamoDB. You will be responsible for building and growing a high-performing engineering team while maintaining high code quality standards, optimizing development processes, and fostering a culture of mentorship and continuous learning. You should be invested in helping our customers, understanding that it is important to pair infrastructure with the ability to properly manage it at scale. Most importantly, you should be comfortable leading in a fast-paced environment where delivery of new products and features is very rapid. AWS Documentation is a critical part of our cloud and AI is rapidly transforming how content is created, managed, and consumed.

The right candidate will possess proven software engineering and people management skills, with experience leading teams that create and launch large distributed systems. You are expected to be versatile, able to thrive in a dynamic, entrepreneurial environment and passionate about developing engineering talent. You are comfortable managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, impeccable judgment, and the ability to influence and lead are essential to success in this role. You are data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across organizations and up to senior leadership.

Work/Life Balance
Our team puts a high value on work-life balance. We generally keep core in-office hours from 10am to 4pm and value a balance of in-person collaboration with individual focus work.

Mentorship & Career Growth
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. As a manager, you'll be expected to create growth opportunities for your team members through project assignment, coaching, and career development planning. We care about your team's career growth and expect you to help each engineer develop into a better-rounded professional capable of taking on more complex challenges.

Key job responsibilities
* Build and lead a high-performing engineering team while maintaining technical excellence
* Drive technical strategy and ensure alignment with AI technologies and best practices
* Manage the design, development, and operation of highly-scalable software services
* Coach and develop engineers through effective feedback and career planning
* Create and maintain a positive, inclusive team culture
* Partner with product management to deliver customer value