At Amazon, we’re working to be Earth’s most customer-centric company, and our Operations and Fulfillment networks are the backbone of the customer experience. The Under-The-Roof (UTR) Planning Tech team is building innovative AI-forward solutions to solve Amazon’s most complex labor planning challenges across our vast fulfillment network. Our technologies directly impact how efficiently we can deliver packages to millions of customers daily, ensuring we maintain our promises while optimizing our operations.

Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, the Under-The-Roof (UTR) Planning Tech team is looking for an experienced Software Development Engineer II with a strong record of achieving results to create solutions that solve our last mile’s most complex operational challenges.

As a key member of our engineering team, you will have the opportunity to work across multiple problem spaces using AI, Machine Learning, and all of the internet's latest and greatest technologies. You will be responsible for engineering new features that will shape how fulfillment evolves here at Amazon, with the freedom to innovate, experiment, and drive meaningful impact at unprecedented scale.

Key job responsibilities
- Design, develop, test, and deploy scalable, high-performance software solutions for complex labor planning challenges
- Translate business requirements into elegant technical designs that can scale with Amazon’s growth
- Build and enhance services that optimize workforce allocation across fulfillment centers and delivery stations
- Collaborate with product managers, data scientists, and operations teams to define and build innovative solutions
- Write high-quality, maintainable code with comprehensive test coverage
- Participate in architecture discussions and help drive technical direction for the team
- Contribute to operational excellence by diagnosing and resolving production issues
- Mentor junior engineers and help elevate engineering practices across the team
- Participate in on-call rotations to support mission-critical services

A day in the life
The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years.