TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Who We Are

We are a dynamic, global enterprise seeking a highly organized and results-driven Software Contract Renewals Manager. This role is pivotal in ensuring license compliance and driving cost optimization. The ideal candidate excels at managing complex timelines, engaging stakeholders, and coordinating with vendors to ensure seamless and timely renewals.

What You Will Do

Manage the full lifecycle of software contract renewals, including SaaS, on-premise, and hybrid licensing agreements.

Ensure timely execution of renewals in compliance with licensing terms, internal policies, and regulatory requirements.

Engage proactively with internal stakeholders (Sales, Legal, Finance, Procurement, IT, and Customer Success) to align on renewal strategies and timelines.

Coordinate with external vendors to gather quotes, negotiate terms, and ensure timely delivery of renewal documentation.

Monitor renewal pipelines, identify at-risk contracts, and implement strategies to mitigate churn and ensure continuity.

Analyze contract and usage data to identify cost-saving opportunities and recommend optimization strategies.

Review and interpret contract language to ensure alignment with business objectives, compliance standards, and risk mitigation practices.

Maintain accurate records of contract terms, renewal dates, and communications in enterprise systems.

Provide regular reporting on renewal performance, compliance status, cost efficiency, and key milestones to senior leadership.

Support process automation and continuous improvement initiatives to enhance efficiency, scalability, and stakeholder satisfaction.

What You Will Need

Bachelor’s degree in Business, Finance, Legal Studies, or a related field.

5+ years of experience in software contract management, renewals, or customer success roles.

Experience working in or with large enterprise organizations (e.g., $10B+ in annual revenue).

Strong understanding of software licensing models (SaaS, perpetual, subscription, enterprise agreements).

Proven track record of managing complex timelines and meeting critical deadlines.

Ability to engage and influence cross-functional stakeholders and external vendors.

Excellent communication, negotiation, and organizational skills.

Proficiency in contract management tools (e.g., ServiceNow, DocuSign).

Preferred Skills

Experience in fast-paced, matrixed, or global organizations.

Familiarity with vendor management and enterprise procurement processes.

Strong analytical skills with a focus on license compliance and cost optimization.

Experience using ServiceNow for contract or workflow management.

Prior experience in Software Licensing and Asset Management (SLAM), with a strong understanding of software asset lifecycle, compliance, and optimization best practices.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

770 Cochituate Rd

Location:

USA Home Office Framingham MA 770 Cochituate Rd

This position has a starting salary range of $101,500.00 to $131,900.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive.