Springfield, IL
5 days ago
Software Billing Administrator

Do you thrive in a fast-paced environment where attention to detail and multitasking are key? Are you ready to apply your billing and administrative expertise in a dynamic, global organization? If so, Levi, Ray & Shoup, Inc. (LRS) has the opportunity for you.

We are a recognized leader in information technology solutions, known for our innovation, quality, and integrity. Since our founding in 1979, LRS has grown across diverse technology markets thanks to the talent and dedication of our team. Headquartered in Springfield, IL, our reach is global, with hundreds of employees in dozens of locations worldwide. Every employee plays a vital role in our success; and you can too.

As a full-time software billing administrator, you will be responsible for processing software product orders, shipping the software orders electronically, billing the customer, and ensuring that LRS’ systems accurately reflect the correct information for ongoing maintenance of the customer’s account.

You will enjoy our casual work environment where we strive for a great work/life balance for all our employees. You will be based at our headquarters in Springfield, IL. Hybrid work of one day per week may be allowed after a successful 9-month training period.

Key Responsibilities

     Gain proficiency in LRS’ internal systems to execute billing and administrative tasks effectively.     Collect and validate order details from sales teams, customers, and software partners.     Accurately enter software orders into ERP and CRM systems.     Generate billing schedules and invoices for software orders.     Ensure customer accounts are updated and maintained for ongoing service and support.

 

Candidate Requirements:

A candidate must have a minimum of 3 years’ experience with the following:

Inputting customer orders, processing purchase orders, and creating invoices.Uploading invoice data into vendor payment portals.Payment collection processes.Communicating with customers via phone and email to confirm orders, resolve invoice issues, obtain PO information, and follow-up on payment status.Microsoft Office tools - Outlook, Word and Excel.You must have permanent authorization to work in the USA for any employer. No visa sponsorships are available.

Experience with any of the following will make you a stronger candidate:

Experience using Microsoft Dynamics or another CRM application.Reading and understanding customer orders and agreements and calculating customer billing invoices based on those agreements.

 

Success Keys:

Effective written and verbal communication skills are keys to success in this position. Keen problem-solving abilities, close attention to detail, adherence to defined procedures, accuracy, customer satisfaction, and the ability to work as a member of a team are also important aspects of this role.

Organization Structure and Interfaces:

You will be a member of an existing six-person software billing team. You will interact regularly with their team members, departmental salespeople located throughout the US, accounting team members, legal team members, and customers from Fortune 100 size companies. You will report to the Director, who reports to the Chief Administrative Officer.

You can learn more about LRS at jobs.lrs.com.

LRS is an equal-opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.

Salary range: $48,000 - 53,000 annually plus paid overtime and full benefits. This range represents the low and high for this position. The salary will vary depending on factors including, but not limited to, experience and performance. 

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