Bizowie is seeking a full-time, Pittsburgh-based Software Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform. Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities. Job responsibilities include: + Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements + Demonstrate product knowledge by completing complex project work + Diagnose, research and analyze customer issues and requests + Stay current on new system releases and functionality + Create product specifications that serve as a blueprint for the development team to build out new features or functionality + Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment + Demonstrate ability to document customer facing materials for new features and functionality Qualifications: + 2+ years experience in an analytical role + Self-starter with the ability and willingness to learn complex products and business processes + Exceptional critical thinking skills + Excellent time management and project planning skills + Highly technically adept, experienced with web applications + Excellent verbal and written English communication + Experience with accounting concepts, manufacturing/distribution a plus + Forward thinker who consistently works to streamline and better orchestrate process Location: + Pittsburgh Strip District (onsite) Powered by JazzHR