Summary The incumbent is assigned to Whole Health Service and is responsible for development and maintenance of professional standards of service, initiating and effecting changes in methods that will promote efficient practice, integration, and coordination of the Whole Health System with other programs within the Jonathan M. Wainwright VA Medical Center catchment area and in conjunction with other sites through the VISN 20 Whole Health Telehealth Service Agreement. Responsibilities This role coordinates implementation across a myriad of various roles including employees in Behavioral Health and Primary care, recreation therapists, yoga instructors, Tai Chi instructors, other Complementary and Integrative Health instructors, Whole Health Coaches, and Whole Health Partners under the Whole Health Service. Duties will include: Administers information and analytical systems to evaluate and enhance the quality of service provided to Veterans. Develops and implements information systems to track service activities including visit, referrals, patient demographics, equipment utilization, and patient satisfaction in concert with the Whole Health leadership. supervises provides clinical supervision necessary for accomplishing the work of the unit/services including monitoring outreach efforts and for the coordination, planning, and development of key administrative activities for the Whole Health Program. The incumbent, in concert with the Whole Health Clinical Director, will provide guidance to staff to meet or exceed all CARF and T JC standards. To do so, the incumbent will conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies and report accordingly to the Whole Health Clinical Director regarding outcomes established. Formulates, interprets, and implements policies and procedures for outpatient programs and the Whole Health Service as appropriate. Incumbent represents the administrative decisions of the Clinical Director, Whole Health Service, and is responsible for the integration of the Well-Being programs in Whole Health operations. Assists the Whole Health Clinical Director in initiating action to fill Whole Health vacancies and works with the other members of the Whole Health leadership team in interviewing and selecting job applicants. Responsible for various fund control points, budget limits, and Action Items assigned to the programs. The incumbent controls the use of data related to these programs regarding day to day functioning and program evaluation. In conjunction with the Whole Health Clinical Director, Whole Health Service, the incumbent plans, organizes, and directs administrative, operational, patient and personnel activities for the Well-Being Programs and/or the Services. This role is responsible for the Equipment Inventory Listing as well. The incumbent must be licensed certified in a state at the advanced practice level and be able to provide clinical supervision for licensure and clinical oversite to the program in its various implementations. Oversees the development and implementation of a financial management system, which includes cost and budget analysis, forecasting, and control of any funds which may be assigned to the program under the incumbent's oversight. The incumbent is responsible for budget formulation, control point management, and ethical and appropriate procurement of supplies. Incumbent is expected to know relevant fiscal procedures and work effectively with Fiscal Management Service. Performs work related to the review, monitoring, analysis, planning and assessment of various programs and is responsible for key project activities related to the planning, development, and implementation of the project component. Responsible for submitting reports to the Whole Health Clinical Director, Medical Center supervisors/managers, and the Executive Leadership Team as appropriate and advising management on issues, making recommendations in a timely manner for improvement in the services. The incumbent will advise the Whole Health Clinical Director on all key aspects of the Whole Health Well-Being programs and will address any special needs for the Service in the Section. Participates and plans "in-service" training programs and works with the individual staff in identifying learning needs and necessary special educational programs and readings to meet these needs to further staff growth in professional/clinical knowledge and skills. May also facilitate Whole Health Pathway and Well-Being programming to Veterans and/or employees. Work Schedule: Monday - Friday 8:00am-4:30pm Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a trial period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. TRANSCRIPTS WITH CONFER DATE MUST BE SUBMITTED WITH APPLICATION PACKAGE. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. COPY OF LICENSURE MUST BE SUBMITTED WITH APPLICATION PACKAGE. Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Social Worker (Program Coordinator) GS-12 Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. COPY OF CURRENT ADVANCED LICENSURE REQUIRED WITH APPLICATION PACKAGE Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice. Preferred Experience: Experience of incorporating whole health into their current work, certification in a complementary and integrative health modality, and/or taking whole health training. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. Physical Requirements: light lifting and carrying (under 15 lbs), reaching above shoulder, use of fingers, both hands required, near and far vision correctable, hearing (aid may be permitted), working closely with others, working alone. Education Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.