**LOCATION: Baylor Medical Center, Garland/McKinney,** **5252 W University Dr, McKinney, 75071** **DEPARTMENT: Case Management, Manager Comprehensive Care, Social Worker MSW** **SHIFT: Fulltime, Monday thru Friday, Days** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** The Manager Social Work manages daily activities and services by staff, students, and volunteers. Ensures patients and family members receive education, consultation, and advice to cope with emotional or physical issues. These are outlined by the Texas State Board of Social Worker Examiners scope of practice. Manages services like crisis intervention, bereavement, client advocacy, referrals, prevention, education, discharge planning, and psychosocial assessments. **Essential Functions of the Role** + Provides management of social work staff, students, and volunteers. This includes hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution. + Develops and maintains quality programming standards for all social service programs. This includes program design, components, case management, and client record review. + Ensures appropriate scope of practice by staff. Ensures subordinates know prominent ethical standards, especially confidentiality, informed consent, conflicts of interest, dual relationships, boundary issues, documentation, consultation, referral, and termination of services. + Conducts and documents difficult and delicate specialized psycho-social assessments to interpret social, environmental, and medical needs of the patient. + Supervises and uses advanced methods to develop, implement, and evaluate treatment plans. Provides patient and family education and acts as a professional resource. + Develops meaningful performance measures to establish the quality, effectiveness and efficiency of social work service operations in achieving desired outcomes. + Monitors, evaluates, and adjusts staff services to ensure safe, ethical, and optimal patient care. Identifies harmful actions and takes immediate remedial actions. Ensures subordinates maintain proper boundaries with clients. + Manages care interventions, including resources, referrals, crisis intervention, prevention, education, advocacy, bereavement, therapy, and counseling. Provides management of social work staff, students, and volunteers. Responsible for hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution. **Key Success Factors** + Knowledge of care coordination, discharge planning, case management and utilization review. + Knowledge of human behavior, performance, personal differences in ability, personality, and interests. Understanding psychosocial methods and the assessment and treatment of behavioral and affective disorders. + Know the standards and methods to restore or enhance social, psychosocial, or bio-psychosocial functioning of people, couples, families, groups, organizations, and communities. + Relational skills to interact with a wide range of constituencies. + Verbal and written communication skills. + Skill in the use of personal computers and related software applications. + Ability to develop structures, relationships, and processes to facilitate multidisciplinary care planning, care delivery, and discharge planning. + Ability to standardize policies, procedures, and programs. + Ability to help people in recognizing and solving problems. + Ability to supervise, train, motivate, give guidance to staff and ensure the clinical aptitude of staff. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Masters' + MAJOR - Social Work + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP): Must have ONE of the following: + Lic Clinical Social Worker + Lic Masters Social Worker + Lic Masters Social Worker - Adv Practice. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.