Social Media Coordinator

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Social Media Coordinator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

This position is a hybrid position based out of any of our offices.

The Social Media Coordinator is responsible for creating and maintaining our online brand presence across a variety of platforms, including LinkedIn, Facebook, Instagram, and Twitter. Candidate will research marketing trends, craft and manage original content on each relevant platform, encourage audience engagement, and lead regional social media training. They will work closely with members of the marketing team to identify appropriate and timely content for the social media platforms geared towards thought leadership and brand culture to increase channel growth through visitor and follower engagement.

As our Social Media Coordinator on the Business Services Group team, you’ll

Assist in the development and management of a results-driven social media marketing strategyDevelop and curate engaging written, video, and photo content for social media platformsMaintain national brand standards and social media policy across various social media channelsSource and distribute shareable thought leadership, promotional news, etc., in weekly internal newsletters for colleague use across social platformsAttend onsite and offsite events and produce live social media contentTrain internal colleagues in social media best practices and policiesOversee internal digital signage platform to support regional initiativesCollaborate with the marketing team to create a social media calendarMonitor social media channels for industry trendsInteract with users and respond to social media messages, inquiries, and commentsReview analytics and create reports on key metrics

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Min. 2 years of professional experience with B2C social media marketing or content developmentTop-notch oral, verbal, and written communication and social listening skillsProficiency with photography, photo editing tools (Adobe Photoshop, Canva, or similar), and digital media formatsDirect experience using social media management toolsExperience with Microsoft Office (Excel, Outlook, PowerPoint, Word)Ability to understand historical, current, and future trends in the digital content and social media spaceImpeccable time management skills with the ability to multitaskDetail-oriented approach with ability to work under pressure to meet deadlinesHighly collaborative and team-oriented with a willingness to work cross-departmentallyReceives and responds to feedback with a willingness to learnTravel Requirement (up to 25%)

These additional qualifications are a plus, but not required to apply:

Bachelor’s degree or higher in marketing, journalism, or copywritingExperience using Amplify and SproutSocial

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid and flexible workCharitable contribution match programsStock purchase opportunitiesCompetitive compensationEntrepreneurial leadershipUnmatched, scalable resourcesCommitted to core valuesInclusive culture

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

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We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.