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Candidates should submit the following as one document:

Cover Letter/Letter of Interest: Please address your specific interest in this position, and outline skills and experience that directly relate to this positionResumeTwo Professional References: Provide contact information only; full letters are not necessary at this stage. If you are not providing a reference from your current position, please explain why

In order for the Career Portal system to accept a cover letter and professional references, please include these as a page of your resume document.

Candidates must be currently eligible to work in the United States, as we are currently unable to sponsor visas for this job opening.

Job Summary

The University of Michigan School of Social Work (SSW) seeks to develop a more equitable, caring, and socially just society that meets basic human needs, eliminates social and economic inequities, and empowers individuals, communities, and institutions to reach their potential. Drawing on an interdisciplinary faculty within a public university in a region of enormous need and promise, the School is dedicated to education, research, and service that fosters progressive change at local, national, and global levels. SSW is consistently ranked as the number one school of social work in the nation.

Reporting to the Social Impact Leadership Program Director, the Program Manager provides comprehensive administrative management for the newly launched Social Impact Leadership master's degree program. This role collaborates closely with the MA Program Director, MA faculty leadership team, other units within SSW, and external community partners.

The position focuses on day-to-day implementation and management of the MA in Social Impact Leadership, including program development, administrative management, communication, marketing, enrollment management, and student engagement.

Ideal candidates thrive in new and evolving landscapes, embrace challenges, excel at solving complex problems, demonstrate passion for improving educational access, have experience providing excellent student support, and enjoy working in dynamic, collaborative, fast-paced environments.

Responsibilities*

In addition to other duties as assigned, responsibilities include: 

Program ManagementManage day-to-day operations of the MA in Social Impact Leadership (on-campus and online)Coordinate all activities related to the new degree launchPlan, develop, and implement program activities in collaboration with staff and facultyManage SSW Information System databases as neededSupport admissions processes and procedures with MA faculty program director and OSSEMHandle program communications and collaborate with SSW Marketing Communications teamPartner to administer course logistics, including scheduling, catalog development, and permissionsSupervise temporary, work-study, and student assistant staff as neededStrategic Planning and Program DevelopmentCollaborate on strategic direction with MA faculty program director and MA facultyAnalyze enrollment trends and assist with curricular planningImplement improvements to enhance student experience and ensure best practices in pedagogy and administrationConduct programmatic evaluations and interpret results to advance strategic goalsDevelop partnership opportunities that expand program and course offeringsEngage in planning of recruitment and outreach efforts to grow enrollment and engagementBuild academic and co-curricular relationships within SSW and across university departmentsFacilitate student advisory boards to align program goals with student needsStudent Services and Community BuildingExecute recruitment efforts, including information sessions, campus events, and marketing materialsCoordinate with Office of Student Services and Enrollment Management, Career Services, faculty, and other units for comprehensive student supportConnect students with academic and wellness resources across campusCollaborate with MA faculty program director on academic and career-focused programmingPlan orientation and community-building events for on-campus and online studentsProvide technical scheduling advice to studentsAssist faculty with student progress and performance concernsRequired Qualifications*

Master's degree and 5+ years of related experienceProven track record of managing complex programs with multiple projects and stakeholdersAbility to work effectively with individuals and groups at all leadership levels and manage dynamic partnershipsExpertise with project management tools and softwareInitiative, agility, independent judgment, diplomacy, and people-first attitudeExcellent interpersonal, written, and verbal communication skills, including public speakingPassion for social impactDesired Qualifications*

Master's degree in a Social Impact-aligned fieldExperience with Learning Management Systems (Canvas)Experience with data management systems (Filemaker)Change management experience in academic settingsHigher education experienceAdvanced skills in program development, marketing, strategic planning, organizational development, and problem-solvingSocial media platform experienceModes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eight day after posting.  This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.