Charlotte, NC, 28230, USA
3 days ago
SOACC Intelligence Specialist – Research and Event Monitoring – 1st shift (Open)
SOACC Intelligence Specialist – Research and Event Monitoring – 1st shift (Open) Charlotte, North Carolina;Kansas City, Missouri **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/XMLNAME-25032730-SOACC-Intelligence-Specialist---Research-and-Event-Monitoring---1st-shift--Open-\_25032858) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for executing corporate security activities essential to protecting the safety of employees and bank facilities. Key responsibilities include gathering, analyzing, and disseminating intelligence related to potential threats, risks, and vulnerabilities, or ensuring the bank’s security technology programming and credentialing is accurate. The **SOACC Research and Event Monitoring (REM) team** monitors, tracks, and reports on intelligence and media sources on an ongoing basis for events of significance, loosely defined as events that have the potential to, or are already impacting Bank of America facilities, operations, or employees. The team will use the information gathered and notify stakeholders / additional lines of business via intelligence crisis reporting to ensure proper awareness and/or appropriate response actions are taken. **Responsibilities:** + Produce and distribute intelligence crisis reporting for incidents that are or could impact Bank of America employees, operations, or assets. + Quickly verify real-time incidents and be able to write a concise and accurate intelligence report that would be distributed to senior leadership and key response stakeholders within short deadlines. + Directly monitors and initially reports on incidents that fall within the defined parameters. + Work closely with Regional Intelligence Analysts for additional gathering, vetting, and review of information. + Researches, collects, and reports on security intelligence for an identified geography or topic under direct management, team lead supervision, or senior Intelligence Analyst. + Supports Corporate Security, Executive Protection, and Intelligence and Analysis teams with routine/ad-hoc requests as directed. **Required Qualifications:** + Previous experiences with OSINT research skills and familiarity with social media networking tools + Strong interpersonal and communication skills (written and verbal) + Perceptive, strong attention to detail, and ability to adhere to deadlines during crisis events + Proven ability to operate effectively in high-pressure and time-sensitive environments + Professional demeanor, demonstrated team player, and positive attitude + Ability to manage multiple competing tasks and prioritize accordingly + Must be able to work 1st shift hours (6:30am – 3:00pm) and flexible schedule as required **Desired Qualifications:** + Bachelor's Degree in Intelligence, Journalism, Communications, or other related field (or equivalent professional experience) **Skills:** + Attention to Detail + Critical Thinking + Problem Solving + Research + Risk Management + Analytical Thinking + Business Acumen + Decision Making + Written Communications + Collaboration + Customer and Client Focus + Data Visualization + Innovative Thinking + Reporting **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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