Your Role & Responsibilities Windows Server Administration

Provide expert-level support for complex issues within the Windows environment, ensuring minimal downtime and optimal system performance.

Responsible for installation, configuration, maintenance, and troubleshooting of Windows-based servers.

Perform user account administration, system updates, data backups, network troubleshooting, and issue resolution across Windows servers.

System Performance & Security

Ensure server security through effective implementation of security measures, applying patches, updates, and service packs promptly.

Continuously monitor server performance metrics such as CPU usage, memory, disk space, and network bandwidth to detect and resolve potential issues proactively.

Maintain robust backup and recovery strategies, conducting regular backups to ensure data integrity and availability.

Process Improvement & Documentation

Create and maintain detailed documentation, including standard operating procedures, wikis, and knowledge base articles to support team learning and consistency.

Automation

Utilize PowerShell scripting to automate repetitive tasks, improving operational efficiency and reducing manual intervention.

Shift Coverage

24/5 Support

Includes 6 weeks of On-Call rotation and weekend support on a rotational basis.