Join us as an Account Manager in the SMB segment and play a pivotal role in driving digital transformation for our customers. You will engage with C-level executives, Line of Business leaders, IT leaders, architects, and developers to help them leverage AWS cloud technology for innovation and improved business outcomes. As a trusted advisor, you will solve complex business challenges and build long-term relationships with our customers.

Key job responsibilities
Drive customer digital transformation through effective engagement with key stakeholders

Develop and maintain relationships with C-level executives, Line of Business leaders, IT leaders, architects, and developers

Support SMB customers within a defined territory, with single-threaded ownership

Drive adoption of new AWS services, always working backwards from the customer problem

Collaborate with the AWS partner community to ensure strong partner alignment in support of customers

A day in the life
In this role, you will be at the forefront of customer engagement, working closely with stakeholders across the customer organization. You will collaborate with the AWS partner community and internal teams to ensure strong alignment and support for your customers. Your day will be filled with strategic account development, pipeline creation, and managing existing customer relationships.

About the team
Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.