Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?
Are you ready to drive innovation and excellence in the maritime industry? We are on the lookout for an SLRS Service Expert to join our dynamic and rapidly growing team, committed to getting vessels back in operation with minimal downtime through effective and agile repair activities worldwide. This is a permanent position, with the flexibility of location across our global operational regions.
What will you be doing?
In this global role, you will become a crucial part of Wärtsilä Shaft Line Repair Services (SLRS).
SLRS is a growing segment within SLS, playing a critical role in our strategy with a team of dedicated professionals across the globe, supporting both commercial and naval fleets.
As the SLRS Service Expert, you will play a central role in supporting and coordinating service activities, enabling service teams, and ensuring smooth project delivery. You will also help grow our global repair capabilities by identifying new partners, onboarding new technical talent, and expanding the SLRS network.
You will report to the SLRS Field Service Manager or SLRS Business Development Manager, depending on location and structure.
Your main responsibilities:
- Project Support: Act as the technical and operational focal point for SLRS repair projects, supporting field teams with preparation, documentation, troubleshooting, and follow-up.
- Coordination: Liaise between service teams, engineering, sales, and project management to ensure alignment on scope, timelines, and quality standards.
- Service Enablement: Help ensure that service teams are properly briefed, equipped, and supported before and during project execution.
- Partner Development: Identify, evaluate, and support the onboarding of new partners in key global locations.
- Talent Scouting: Contribute to the identification and integration of new talent into our FS & SLRS network.
- Market Development: Contribute to explore new opportunities, promote our repair offering, and expand our market presence.
- Process Improvement: Help standardize procedures, templates, and best practices to improve service quality and efficiency across the board.
- Quality & Reporting: Review and compile service documentation, feedback reports, and lessons learned to ensure continuous improvement.
Main requirements:
- Experience: Previous experience in technical service, project coordination, or operations within the ship repair industry.
- Project Mindset: Comfortable managing multiple tasks across global projects, with a focus on planning, coordination, and follow-up.
- Communication Skills: Strong communicator who can interact effectively with internal teams, external partners, and customers.
- Technical Understanding: Familiarity with mechanical repair processes, shaft alignment, or in-situ services is an advantage.
- Education: Technical degree or equivalent experience in marine, mechanical, or industrial engineering fields.
- Problem-Solving: Ability to think proactively and act as a problem-solver in dynamic, high-paced environments.
- Team Player: Collaborative mindset with an interest in building networks and enabling others to succeed.
- Languages: Fluency in English and Chinese is required; additional languages are a plus.
Availability: Willingness to travel occasionally to support key projects, customers, exhibitions or onboarding activities.
Success in this role will be measured by:
• The development and expansion of our alignment services.
• The efficiency and quality of the services delivered.
• Positive feedback and engagement from stakeholders and partners.
Why you and us
We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future.
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.
Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application 6th July 2025 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to Tina Zheng, Talent Acquisition Partner (tina.zheng@wartsila.com) with any questions related to this position. (only for questions from direct job applicants, applications through email will not be recorded or responded to)
Please apply by 6th July 2025 at 23:59 Chinese Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.
Last application date: 06/07/2025
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.