You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The SLFD Payroll Associate will be responsible for providing a complete range of compensation and payroll services for the Sun Life Financial Distribution (SFLD) Advisors

What will you do?

Verification and validation of transactions processed by other teams within Distribution Compensation

Handle manual calculation and adjustment of commissions and bonuses as required

Update M2 and/or EIM system for manual commission calculations, error corrections and adjustments

Handle pay related health checks and audits

Respond to payroll related inquiries from advisors, managers as well as other individuals and teams within head office including external business partners

Administer tax demands and garnishments by calculating and processing required transactions

Administer tax deductions for the SLFD Advisors and remittance of tax installments to CRA

Processing of special pay deposits for missed commissions when appropriate

Investigates and resolve errors, variances or accounting discrepancies

Investigates unprocessed activities/system messages on a daily basis and takes appropriate action, as per established procedures. All necessary adjustments must be done within the established time frames to meet payroll deadlines

Monitors and investigates the collection of the advisor debt balances 

What do you need to succeed?

Advanced accounting and mathematical skills

Proficient working knowledge of CSW, Windows, Microsoft Office, Lotus Notes

Strong and proficient knowledge of Excel

Proficient knowledge of Sun Life’s retail products

Proficient level understanding of advisor/manager/distribution company agreements

Advanced analytical and problem-solving skills

Outstanding communication skills - written and verbal

Energetic, enthusiastic and have the ability to interact professionally with people at all levels of the company and externally

A positive attitude with a commitment to high quality service

Proficient organization and time-management skills, ability to establish priorities and multi-task

Proficient conflict resolution skills

Excellent team player and client service focused

Able to work overtime during peak payroll times frames and deadlines

Assets

Bilingualism (English, French)

Knowledge of M2 and EIM systems

Knowledge of block of business rules and processes by distribution company

Knowledge of compensation rules, systems and processes for SLFD Advisors

  

What’s in it for you?

We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada

We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work® Canada

Wellness programs that support the three pillars of your health – mental, physical and financial

Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle

Fluid workspaces where you can choose from a variety of workstations, offices and collaboration zones based on your daily needs

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

45,600/45 600 - 74,700/74 700

Job Category:

Sales - Distribution Support

Posting End Date:

17/06/2025