Skin Care Advisor **BLM Kuwait - Kuwait, Hawalli, Kuwait** **New** **Hot** Vocational Beauty Requisition # 240004L0 **Al Tayer Insignia - Skincare Advisor** **Job Purpose** To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty **Essential Roles and Responsibilities** • Welcome customers into the store; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store. • Offer Facial Massage services to select customers by prior appointment with a view to build lasting relationships with key customers cultivate brand loyalty and boost sales. • As per the standards set out in the operating manual, ensure product / hygiene guidelines • Merchandise products as per Brand guidelines • Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves. • Maintain housekeeping standards, including window displays • Check stock levels daily and recommend orders to the Department Manager / Department Supervisor in order to replenish and maintain optimum stock levels. • Ensure all store and office administration, as per manager’s request, is completed accurately and on time, including customer database cards. **Job Requirements** Education/Certification and Continued Education Training in Cosmetology, Beauty Therapy & Cosmetology **Years of Experience** 1 to 2 years retail sales or customer service experience in the beauty industry Additional Information