Company Description

With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.  

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.  

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

Job Description

The Ski Valet stores and retrieves guest ski equipment in an efficient and courteous manner. Assists in numerous functions related to maintaining efficient and high-quality shop operations. This position reports to the Rental Manager.

Applications for this position will be accepted until October 1, 2025 for the 2025-26  Winter Season.

Job Functions

Provide fast, accurate and appropriate storage and retrieval of a variety of winter sports equipmentGreet guests and maintain a friendly and helpful attitude when dealing with guest needsAct independently to assure efficient, clean and organized shop/facilities operations at all timesMaintain a broad knowledge base adequate to answer all guest equipment-related queries as well as a variety of resort-wide informationAcquire and retain detailed Rental and Retail product knowledge to best serve guestsUtilize great attention to detail in the completion of all tasks and in supporting daily shop operationsRun skis and snowboards over waxing equipment when requiredComply with required risk management and indemnification proceduresOther duties as assigned

Qualifications

Education & Experience Requirements

High School Diploma or equivalent required1 year previous rental shop experience preferred1 year previous customer service experience preferredHigh School Diploma or equivalent preferredMust pass ski manufacturers' binding certification (on-the-job training provided)

Knowledge, Skills, & Abilities

Knowledge of product or serviceKnowledge on fire and safety proceduresStrong knowledge of surrounding town and areasBasic industry terminologyProficiency in communicating clearly both verbally and in writing to team membersBi-lingual language skills (Spanish, Portuguese, French or others) preferredKnowledge of company policies and proceduresStrong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptlyActive listening and interpersonal skills to personalize the guest experienceAbility to act professional in a fast-paced environmentStrong attention to detailAbility to understand written and verbal English

Additional Information

Work Environment and Physical Demands

Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be requiredRegularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfacesMust be able to lift, push or pull up to 25 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits:

This position is classified as a seasonal full-time or part-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

Paid Time Off ProgramsPaid Leave ProgramsEmployee Ski PassOther company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster