Ski Guest Services
Omni Hotels
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
Join our team and earn a free ski pass at Bretton Woods!!
*Now hiring for November 2025!*
Associate Benefits:
+ Free ski pass at Bretton Woods for new Associates and eligible household members.
+ Discounted lift tickets for friends and family
+ 25% off resort amenities including retail, food, spa, etc.
+ Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
+ 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
+ Excellent training and professional development
+ Leadership development programs, diversity and inclusion programs, work life balance
Responsibilities
+ Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, ski school and Hobbits and Ski Patrol.
+ Frequently assists guests in resolving queries regarding all other aspects of the Resort such a s lodging, activities, transportation and F&B.
+ Assists guest in lost and found items/persons, recording reports of stolen or lost items and distribution of found items to the appropriate owners.
+ Responsible for distributing information to guests and associates for all aspects of the ski area such as; trail conditions, events and activities, lift opening and closings and daily announcements.
+ Administers daily ticket sales using ticket computer system.
+ Administers daily computer system opening and closing in RTP station.
+ Administers daily closing cash outs and balancing end of day deposits.
Qualifications
+ High school diplomia or equivalent.
+ Full and part time positions availabe.
+ Must be able to work flexible shifts, including weekends and holidays.
+ Must have excellent organizational, supervisory and customer service skills.
+ Must be able to work well under stressful situations and handle challenges in a professional manner.
Omni Hotels & Resorts is an Equal Opportunity Employer
Job LocationsUS-NH-Bretton Woods
Posted Date2 weeks ago(8/28/2025 1:36 PM)
Requisition ID 2025-126508
# of Openings 1
Category (Portal Searching) Ski Resort Operations
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