Overview Big Sky Resort’s Retail Team is seeking responsible, motivated, and detail-oriented individuals with a passion for boot fitting and guest service. While previous boot fitting experience and a basic understanding of biomechanics are preferred, they are not required. Training is provided, including custom footbed construction and boot fitting techniques. A general knowledge of current ski boot models and related products is a plus. Responsibilities Provide professional boot fittings for guests of all ability levels Apply training to assess needs and recommend appropriate boots, liners, or modifications Maintain a friendly and knowledgeable presence with every guest interaction Utilize available tools and resources to create lasting customer relationships and drive sales Keep work area clean, organized, and guest-ready at all times Stay up to date on resort knowledge, including activities, services, and surrounding area points of interest Qualifications Strong interpersonal and communication skills Ability to multitask and work both independently and within a team Sales or customer service experience preferred Detail-oriented with the ability to retain product knowledge and technical information Comfortable working in a fast-paced environment with high guest volume Physical Requirements: Stand and walk for extended periods to provide sales floor support Frequently bend, squat, kneel, and reach overhead Ability to lift, push or pull at least 35 pounds Carry products, tools, and boxes up and down stairs Use tools such as grinders, heat guns, and other boot fitting equipment Comfortable climbing ladders All full time seasonal team members can enjoy the following benefits: FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties Discounted vouchers for skiing at Big Sky Resort for friends and family Discounted ski/snowboard rentals with a free team member lesson 25%-50% off F&B and Retail at all Boyne outlets Eligibility for affordable Team Member Housing Lodging discounts for friends and family Discounted Lone Mountain Ranch Cross Country Ski Trail Pass Wellness Day and Eligibility for PTO Monthly team member events