Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials

Job Description

Job Title: Customer Site Glasswash Specialist II

Requisition ID:

As a part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals!

Location/Division Specific Information

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and diverse service experts have the flexibility and experience to uniquely and dynamically address our customer’s laboratory's business needs.

How do we make an impact?

The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, material handling and glasswash operations. May also include lab based tasks including reagent preparation. Our specialists work in a variety of dynamic workplaces, allowing us to be a collaborative and growth-based team.

What will you do?

Perform laboratory services such as order delivery, glassware processing, inventory management, chemical inventory receipt/reconciliationFollow work processes as outlined by our written proceduresProactively connect with supervisor any customer concerns and/or potential problemsListens to customer concerns, effectively addresses issues with a goal of resolution within established timeframeEngage in process improvement activitiesMay perform other responsibilities as assigned by management.

How will you get here?

Education

High School Diploma or equivalent

Experience

1-2 years in equivalent experience preferred, preferably within a laboratory setting or services

Validated customer service skills with demonstrated verbal, and written skills

Knowledge, Skills, Abilities

Ability to read, write and speak English fluently, using strong interpersonal skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding Thermo Fisher Scientific's values.Possesses a forward-thinking and customer-centric drive and the interpersonal skills to collaborate with various levels of personnel in an inclusive environment.Must possess operating skills to use handheld scanners and learn to enter data in various systems as needed, as well as analytical skills to reconcile reports.Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)In certain areas of the building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, etc.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Thermo Fisher Scientific, each one of our 70,000 outstanding minds has a unique story to tell. Join us and share in our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Compensation and Benefits

The hourly pay range estimated for this position based in Connecticut is $16.78–$25.16.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards