We’re seeking someone to join our team as Site Reliability Engineer  to join our Workforce MFA squad as a Site Reliability Engineer (RE) in Cyber to support Morgan Stanley's Multi Factor Authentication & Authorization services by collaborating with Software Engineers, Product Owners, and others locations across the globe.

CDRR_Technology

The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.

Cyber

The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities

Infrastructure Production Management & Reliability Engineering

This is Associate position that maintains the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

Provide L3 level support for during large-scale outages, including post-mortem, pre-mortems and problem management with a data-driven strategies and a code-first approach to problem solving.

Prepare and execute change management activities, often automating and creating tools where necessary.
Collaborate with partner enterprise technology teams and provide support to stakeholders and our L2 operations team.

Improving stability of our platforms by identifying and implementing alert automation and self-healing functions where possible.

Performance and scalability

Ensure systems can scale seamlessly to handle increased load and monitor the performance of our applications an infrastructure using our service level objectives (SLO) and service level indicators (SLI).
Participate in on-call rotations (weekday and weekend cycles)

Share responsibilities and knowledge across the team, engaging with our community and stakeholders to gather feedback to improve our systems.

Address security and compliance issues ensuring we are meeting industry standards and have implemented best practices for security and data protection with our systems.

Experience in Identity and Access Management (IAM)

Previous experience in IT Operations, Reliability Engineering

Exposure to Agile / DevOps environments

Knowledge of Site Reliability Engineering (SRE) principles and methodology

ITIL, CISSP or similar certification (optional)

Strong knowledge of TCP/IP

Working knowledge of SAML, OIDC, OAuth

Knowledge of Industry standard observability products (Such as Grafana, Prometheus, Splunk)

Champion of Infrastructure as Code (IAC)

What you’ll bring to the role:

At least 2 years’ relevant experience would generally be expected to find the skills required for this role

Intermediate knowledge of operating system administration on any Linux system

Proficiency in at least one scripting language such as PowerShell, Python, Bash/Shell

Familiarity with the Software Development Life Cycle (SDLC) and development environment tooling (GitHub, Jenkins, Visual Studio Code, etc.)

Strong interest in automation, downtime-less deployments, using code to solve operational issues.

Understanding of general enterprise infrastructure concepts and troubleshooting, including network, storage, web infrastructure, middleware, etc.

Knowledge of enterprise security standards and concepts

Experience working within large enterprise architectures.

Technical Skills: (Nice to Have)

Foundational knowledge of authentication protocols in the broader IAM domain, such as OpenID Connect, SAML, Kerberos, and Radius, and multifactor authentication solutions like RSA SecurID, Cisco Duo Security, FIDO, etc

Familiarity with visualization and plant and incident management tools such as Splunk, Grafana, ServiceNow, Jira, Bitbucket, PagerDuty, PowerBI

Experience on SaaS onboarding on Azure

Experience on troubleshooting Azure authentication issue

Soft Skills:

Excellent written and oral English communication skills; capable of writing documentation, making presentations, and positively interacting with colleagues and customers

Independent problem-solving attitude, highly motivated, and self-directed

Comfortable working within an operations and support team with end-user interaction and periodic on-call responsibilities

Advocate of SRE principles

Good organizational skills

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.