GUADALAJARA, MEX
7 hours ago
Site Reliability Engineer
**Introduction** Highly skilled Site Reliability Engineer (SRE) responsible for managing and maintaining a large-scale production IT environment supporting IBM product development. The ideal candidate will have a strong background in systems engineering, automation, and troubleshooting, with a focus on ensuring high availability, scalability, and performance of our critical systems. **Your role and responsibilities** Highly skilled Site Reliability Engineer (SRE) responsible for managing and maintaining a large-scale production IT environment supporting IBM product development. The ideal candidate will have a strong background in systems engineering, automation, and troubleshooting, with a focus on ensuring high availability, scalability, and performance of our critical systems. Responsibilities * Management, maintenance and support of various data storage solutions and environments. * Oversee storage provisioning and day-to-day maintenance tasks. * Provision virtual machines, apply patches and upgrade software. * Analyze performance data, debug operational issues, perform capacity planning and ensure data is secured. * Automate various day-to-day repetitive IT tasks. * Collaborate with a global team to help provide 24x7 support for large-scale production IT environments. * Think and act like a Site Reliability Engineer (SRE). * Aims to automate tasks, monitor systems, and respond to incidents, improving system reliability and overall system quality. **Required technical and professional expertise** * Experience in computer science (or similar) or equivalent experience. * Strong skills in Linux administration/IT operations. * Experience in structured IT environments and processes - Networking, SAN Storage, Compute, etc. * Solid scripting and automation abilities. * Excellent communication skills collaborating with clients, customers, third party support and supply vendors, internal stakeholders, and team members. * Ability to provide on-call support as needed. * Curiosity and inquisitive intuition and the ability to debug issues to find the root cause. * Experience with General IT security compliance. **Preferred technical and professional experience** * Experience with IT Virtualization: POWER VM, KVM, VMware, and OpenShift Virtualization. * Experience with IT Storage: Clustered Filesystems, NFS, Backup Systems, SAN Storage, and SAN Fabrics. * Experience with IBM Products: Storage Scale (GPFS), Storage Protect (TSM), SAN Volume Controller, and POWER Hardware / HMC. * Experience with Red Hat Products: Enterprise Linux, Directory Server, OpenShift, High Availability, and Ansible. * Python, Perl, Shell Scripting, etc. * Programming / Development experience in conjunction with Git / GitHub source control. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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