Site Quality Manager - Onsite - Monday-Friday - Laguepie, FR PIP Global Safety is a leading global supplier and manufacturer of personal protective equipment (PPE), trusted by workers and safety professionals across industries and continents. With a 40-year legacy of innovation, quality, and responsiveness, we deliver comprehensive, head-to-toe protection through a powerful portfolio of brands. We are united by a shared goal: to protect workers around the world by delivering solutions that ensure safety, empower performance, and promote well-being. Guided by our core values—integrity, innovation, accountability, tenacity, and customer centricity—we’re building a safer, more sustainable future. At PIP Global Safety, we’re protecting people and the planet, one innovation at a time. We’re doubling our global footprint through the transformative acquisition of legacy brands like North®, Howard Leight®, Miller®, Fibre-Metal®, Oliver®, Salisbury®, and more—bringing even greater innovation, expertise, and reach to our customers worldwide. Join a growing global organization where protection is more than a product—it’s our purpose and our passion. We have an opportunity for a Site Quality Manager to to set up a quality approach within the factory in line with ISO 9001 certification and in line with the procedures of the Honeywell group using the necessary quality tools This role is 100% onsite Monday through Friday. Key Responsibilities + Act as main point of support to Honeywell key accounts and regular customers, including price negotiations, product applications, submitting of quotes/offers, preparing tenders - daily contact is essential to maintain intimacy with principal customers / partners. + Up-sell based on customer knowledge and technical competence, cross-sell of personal protective equipment. + Order management, rental coordination, inventory planning, product returns, purchasing special parts, transportation issues, invoicing, and site meeting participation. + Act as main point of support to Honeywell key accounts and regular customers, product applications, technical support & Engineering + Supply customer with User Instructions, Technical Information sheets, drawings, specific product advice and sales literature as appropriate (25% of calls require these deliverables) Key Skills and Qualifications + Ensure compliance with national and international standards and legislation + Maintain ISO 9001 certification- Manage customer relations at the quality level: responsible for the management of customer complaints: analysis of non-compliant product, definition and management of corrective and preventive actions (8D reports), response to customers + Organize and manage the quality process in production- Responsible for achieving objectives Quality + Conduct corrective and preventive action plans and problem solving. + Deploy quality plans and participate in cross-functional teams. + Active participation in HSE processes (prawns) + Raise awareness and train production staff on release quality procedures, and ensure that these procedures are properly implemented. + Follow "standard work" procedures to ensure total quality and improve them if necessary (continuous improvement) + Weekly reporting of quality indicators (cppm, FPY, COPQ)- Manage the laboratory of the Laguépie site including team management. + Actively support the industrialization process of new products. + Responsible for the analysis of the cost of obtaining quality and performance monitoring + Responsible for product and process audits, internal and external audits and customer audit management. + Support the supplier quality process (SQE): supplier audits, supplier and product qualification process. + Management of supplier non-conformities in connection with the SQE (8D, follow-up of corrective actions, credit note request) + Supervision of 1 quality technicians. II/ Performance measurement indicators- Obtaining ISO 9001- Obtaining module D in connection with the PPE regulation 2016/425- Cost Of Poor Quality- Cppm- Internal non-conformities- FPY /RTY- Sppm III/ Internal and external contacts / relationships and linksInternal:- Services: purchasing, procurement, R&D, industrialization, Management,- Production staff, HSE, Customer quality, Supplier quality, Customer serviceExternal:- Suppliers and subcontractors- Customers- External auditors Knowledge and know-how: -Knowledge of management systems and in particular ISO standards-Knowledge of the regulatory field-Knowledge of quality tools and audit techniques-Knowledge of the company's processes, flows and associated technologies-All the tools of the Honeywell Operating System management system - Six Sigma Certification-Ability to identify malfunctions in the quality field and to propose solutions • Mastery of the statistical analysis of indicators• Mastery of computer tools,• Ability to converse and write in English Interpersonal skills: • Customer orientation and "continuous improvement"• Ability to work in a team and in coordination with different departments• Ability to communicate, collect and transmit information• Ability to enforce the rules in force• Ability to manage unforeseen situations, capacity for initiative (proposal of improvement) and adaptation, sense of responsibility-Spirit of analysis and synthesis-Ability to train and coach-Demonstrate pedagogy-Have a sense of observation-Demonstrate authority-Ability to adapt-Be a force of proposal-Demonstrate great integrity and respect for the PIP Values. Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and we strive to ensure that employment decisions are based on qualifications, merit, and business needs. Employment practices and policies may be subject to variation based on applicable laws and regulations in different countries and jurisdictions. This commitment applies to all aspects of employment, including hiring, recruiting, promotion, termination, compensation, benefits, training, and development opportunities. We believe that a diverse team strengthens our global success and enriches our culture