Site Manager in Training (SMIT)
Metro One Loss Prevention Services Group
Job DescriptionPosition Overview
The Site Manager in Training (SMIT) role offers a unique opportunity for security professionals looking to grow into a leadership position. This role combines hands-on operational experience with direct mentorship from seasoned leaders, with the goal of transitioning into a Security Account Manager role.
Key Responsibilities Operational Support
+ Assist the Security Account Manager with daily site operations.
+ Participate in client meetings, walkthroughs, and site inspections.
+ Contribute to the development and execution of customized security strategies.
Leadership Development
+ Engage in structured leadership training and mentorship programs.
+ Gradually assume supervisory responsibilities including managing schedules and team oversight.
+ Build core leadership skills such as conflict resolution, team building, and strategic planning.
Performance Management
+ Support the evaluation of security officers and assist in providing feedback and coaching.
+ Learn best practices for handling performance issues and employee recognition.
+ Participate in recruitment, onboarding, and training of new officers.
Client Relations
+ Serve as a secondary client point-of-contact, building strong professional relationships.
+ Assist in client account management, including service delivery, issue resolution, and compliance.
+ Gain exposure to contract negotiations, reporting, and proposal development.
Administrative Duties
+ Support with report writing, data tracking, and records management.
+ Learn how to manage site budgets, invoicing, and financial reporting.
Professional Growth
+ Pursue opportunities for ongoing learning through company training, certifications, and seminars.
+ Prepare for the Security Account Manager role by mastering all aspects of site and account management.
Qualifications
+ Experience:Minimum of 2 years in security operations, preferably in a leadership or supervisory capacity.
+ Skills & Competencies:
+ Strong verbal and written communication
+ Interpersonal and relationship-building abilities
+ Organizational skills and attention to detail
+ Proficiency in Microsoft Office
+ Eagerness to learn and grow into a leadership role
Working Conditions
+ Flexibility to work evenings, weekends, and travel to site locations as required.
Requirements
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