About Metro One

Metro One Loss Prevention Services Group, Inc. is a rapidly growing security provider serving logistics facilities across the United States. With a strong reputation for professionalism and excellence, we are expanding our Logistics Security Division and seeking dedicated professionals to join our team.

 

Position Overview

The Site Manager in Training (SMIT) role is designed for security professionals ready to advance into leadership. This hands-on training position offers operational experience and direct mentorship, with the ultimate goal of transitioning into a Security Account Manager role.

 

Key Responsibilities

1. Operational Support

Assist the Security Account Manager with daily site operationsAttend client meetings, walkthroughs, and inspectionsSupport the development and execution of site-specific security strategies

2. Leadership Development

Participate in leadership training and mentorship programsTake on progressive supervisory responsibilities, including scheduling and team oversightBuild leadership skills in team management, conflict resolution, and strategic planning

3. Performance Management

Help evaluate team performance and provide feedback/coachingLearn and apply best practices for discipline and employee recognitionContribute to recruiting, onboarding, and training new officers

4. Client Relations

Act as a secondary client liaison and build professional relationshipsAssist in managing service delivery, issue resolution, and contract complianceGain exposure to proposals, reporting, and contract negotiations

5. Administrative Support

Assist with administrative duties including reporting, data tracking, and file managementLearn budgeting, invoicing, and other financial aspects of account management

6. Professional Growth

Engage in company-sponsored training, certifications, and development seminarsPrepare for promotion by mastering all elements of account and site management

 

Qualifications

Experience

Minimum of 2 years in security operations, ideally with leadership or supervisory experience

Skills & Competencies

Strong verbal and written communicationEffective interpersonal and relationship-building skillsExcellent organizational skills and attention to detailProficiency in Microsoft Office (Word, Excel, Outlook)Willingness to learn and grow in a leadership capacity

 

Working Conditions

Flexibility to work evenings, weekends, and travel between sites as needed