Job Description: Ensures compliance and safety standards are followed and safety targets are met.Plans and manages the site activities within own area of responsibility Is responsible for budget, costs and resources within own area of responsibility Is responsible for customer satisfaction and client relationship management in own area of responsibility Ensures optimal quality and quantity of the service employees in own area of responsibility. Is responsible for continuous learning, competencies and development orientation. Challenges employees to continuously improve key competencies Liases with relevant stakeholders to ensure cross-functional operations are completed according to business needs Deliver a capable and sustainable operating business Continuously improve business operations Full authority and responsibility for: Project execution Customer management People management Implement Health and safety Upselling Project profitability Service performance Requirements: Must possess the knowledge, experience and confidence to engage and professionally interact with the client and the national workforce Must be professional and a personable leader committed to the overall objective and self-development within the company Good understanding of the Company/project profitability reporting figures and relevant financial measures (gross margin, net sales, overheads and contribution margin) Good negotiating, organizational, presentation, interpersonal and complex problem-solving skills Good computer literacy skills with compulsory experience as experience of Office documents and with preferred experience from SAP/PM or other Maintenance Management software Fluent English verbal and written skills Knowledge on the occupational hazards, safety precautions and risk management applicable to the work Able to comply with different business cultures, able to work under stress Minimum 10 years’ proven experience from managing large teams. Relevant managing experience in Mining service is advantage Degree in engineering or management Experience of working for a multinational company and matrix organization; international experience is an advantage Will work at surface but needs to visit Underground mine when required