Site Coordinator Position Profile

Responsible for the daily operations of a solo-person site. This role performs contracted office services including, but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services.

Job Duties and Responsibilities Manage daily operations of a mail room, copy center, or scanning facility. Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment. May handle: Courier services Reception services Switchboard operations Shipping & receiving Mail delivery and processing Serve as the primary point of contact with the customer on a daily basis. Implement and manage RICOH Service Excellence Programs. Operate equipment/software efficiently to meet service level agreements. Achieve cost-efficiency by effectively utilizing company materials and supplies. Maintain routine functions including: Creating/completing work orders Contractor monitoring Inspections Reporting facility-related issues Providing support as needed Interact with contracted vendors, facility management, and occupants. May manage office supply inventory and reordering. Coordinate conference rooms and manage A/V equipment resources. Maintain positive internal relationships through professional communication. Collect and provide data to leadership and customers; may include monthly reporting. Ensure financial responsibilities are met. Perform other duties as assigned. Qualifications

Education, Experience, and Certifications:

High school diploma or GED required. 1+ years of experience in a related field (B2B and/or technical). Minimum 1 year of customer-facing experience required. Demonstrated knowledge and understanding of technology. Knowledge, Skills, and Abilities Tactical thinking and problem-solving skills. Ability to present to small groups. Moderate problem-solving capabilities. Basic customer service and technical aptitude. Strong written and verbal communication skills. Working Conditions, Mental and Physical Demands Office environment with adequate lighting, ventilation, and normal temperature/noise levels. Diverse work assignments requiring interpretation and application of complex material. Some physical effort required: Sedentary work with walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs. Moderate dexterity required for regular use of tools and equipment (e.g., calculator, keyboard, hand tools).

Note:
The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the role.