**Site Coordinator** **Position Profile** Responsible for the daily operations of a solo-person site. This role performs contracted office services including, but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services. **Job Duties and Responsibilities** + Manage daily operations of a mail room, copy center, or scanning facility. + Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment. + May handle: + Courier services + Reception services + Switchboard operations + Shipping & receiving + Mail delivery and processing + Serve as the primary point of contact with the customer on a daily basis. + Implement and manage **RICOH Service Excellence Programs** . + Operate equipment/software efficiently to meet service level agreements. + Achieve cost-efficiency by effectively utilizing company materials and supplies. + Maintain routine functions including: + Creating/completing work orders + Contractor monitoring + Inspections + Reporting facility-related issues + Providing support as needed + Interact with contracted vendors, facility management, and occupants. + May manage office supply inventory and reordering. + Coordinate conference rooms and manage A/V equipment resources. + Maintain positive internal relationships through professional communication. + Collect and provide data to leadership and customers; may include monthly reporting. + Ensure financial responsibilities are met. + Perform other duties as assigned. **Qualifications** **Education, Experience, and Certifications:** + High school diploma or GED required. + 1+ years of experience in a related field (B2B and/or technical). + Minimum 1 year of customer-facing experience required. + Demonstrated knowledge and understanding of technology. **Knowledge, Skills, and Abilities** + Tactical thinking and problem-solving skills. + Ability to present to small groups. + Moderate problem-solving capabilities. + Basic customer service and technical aptitude. + Strong written and verbal communication skills. **Working Conditions, Mental and Physical Demands** + Office environment with adequate lighting, ventilation, and normal temperature/noise levels. + Diverse work assignments requiring interpretation and application of complex material. + Some physical effort required: + Sedentary work with walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs. + Moderate dexterity required for regular use of tools and equipment (e.g., calculator, keyboard, hand tools). **Note:** The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the role. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.