Site Coordinator Position Profile

The Site Coordinator is accountable for the daily operations of a solo-person site. This role is responsible for performing contracted office services including, but not limited to:

Copy Services Courier Services Managed Print Services Hospitality Imaging Mail Services Job Duties and Responsibilities Manage daily operations of a mail room, copy center, or scanning facility Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment May handle courier services, reception, switchboard operations, shipping & receiving, and mail processing Serve as the primary contact with the customer on a daily basis Implement and manage RICOH Service Excellence Programs Operate required equipment/software efficiently to meet service level agreements Achieve cost-efficiency by effectively utilizing company materials and supplies Maintain routine functions including work orders, contractor monitoring, inspections, and reporting facility issues Interact with contracted vendors, facility management, and occupants Manage office supply inventory and reordering Coordinate conference rooms and manage A/V equipment resources Foster positive internal relationships through professional communication Collect and provide data to leadership and customers, including monthly reporting Ensure financial responsibilities are met Perform other duties as assigned Qualifications

Education & Experience:

High School Diploma or GED required 1+ years of experience in a related field (B2B and/or technical) 1+ year of customer-facing work experience required Demonstrated knowledge and understanding of technology Knowledge, Skills, and Abilities Tactical thought processing Ability to present to small groups Moderate problem-solving skills Basic customer service skills Basic technical aptitude Basic written and verbal communication skills Working Conditions, Mental and Physical Demands Office environment with adequate lighting, ventilation, and normal temperature/noise levels Diverse work assignments requiring interpretation and application of complex material Some physical effort required: walking, standing, bending, reaching, lifting/carrying up to 50 lbs Moderate dexterity: regular use of calculators, keyboards, hand tools, and eye/hand coordination

Note: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.