Site Coordinator Position Profile

Responsible for the daily operations of a solo-person site. Performs contracted office services including, but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services.

Job Duties and Responsibilities Manage daily operations of a mail room, copy center, or scanning facility. Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment. May be responsible for: Courier services Reception services Switchboard operations Shipping & receiving Mail delivery and processing Serve as the primary point of contact with the customer. Implement and manage RICOH Service Excellence Programs. Operate required equipment/software efficiently to meet service level agreements. Achieve cost efficiency by effectively using company materials and supplies. Maintain routine functions such as: Creating/completing work orders Monitoring contractors Reporting facility issues Supporting as needed Interact with contracted vendors, facility management, and occupants. Manage office supply inventory and reordering. Coordinate conference rooms and A/V equipment. Maintain positive internal relationships through professional communication. Collect and provide data to leadership and customers, including monthly reports. Ensure financial responsibilities are met. Perform other duties as assigned. Qualifications

Education & Experience:

High school diploma or GED required. 1+ years of experience in a related field (B2B and/or technical). 1+ year of customer-facing experience required. Demonstrated knowledge and understanding of technology. Knowledge, Skills, and Abilities Tactical thinking and problem-solving skills. Ability to present to small groups. Basic customer service and technical aptitude. Strong written and verbal communication skills. Working Conditions, Mental and Physical Demands Office environment with standard lighting, ventilation, and noise levels. Must interpret, comprehend, and apply complex material and instructions. Some physical effort required: Walking, standing, bending, reaching, lifting (up to 50 lbs). Moderate dexterity required for tools and equipment (e.g., keyboard, calculator).

Note: This job description outlines the general nature and level of work performed. It is not an exhaustive list of all responsibilities, skills, or working conditions.