Description We are seeking a highly skilled and dedicated Signing Services Coordinator to join our dynamic team in Akron, Ohio. This contract-to-permanent position offers a unique opportunity to play an essential role in managing signing services and maintaining vendor relationships. As part of our team, you will ensure exceptional customer experiences while driving operational excellence. If you excel in fast-paced environments and are committed to high-quality service delivery, we encourage you to apply. Key Responsibilities + Manage Signing Service Assignments: Coordinate assignments by effectively managing vendor relationships to meet customer deadlines and expectations. + Vendor Recruitment & Vetting: Oversee the recruitment, screening, and onboarding of signing agents, including verifying licensing, conducting background checks, evaluating certifications, and negotiating vendor fees. + Daily Monitoring & Progress Tracking: Utilize tracking systems to monitor open assignments, ensuring deadlines and departmental standards are consistently met. + Communication & Status Updates: Act as a primary contact for vendors and customers, delivering clear and timely updates while addressing inquiries with a detail-oriented approach. + Maintain Vendor Records: Ensure the accuracy and completeness of documentation for vendors, such as licensing, errors and omissions insurance, background checks, and certifications. + Quality Assurance: Process correction requests and oversee rework to adhere to quality control standards and align with customer requirements. + Continuous Service Optimization: Negotiate with vendors to enhance service quality while optimizing costs, ensuring compliance with industry guidelines. + Administrative Support: Manage administrative tasks, including email correspondence and maintaining accurate order tracking systems. + Queue Monitoring: Assist with managing service queues to maintain seamless communication and ensure operational efficiency. Requirements • Proven experience in vendor management and customer service within a detail-oriented environment. • Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook. • Strong skills in email correspondence and documentation review. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Familiarity with administrative procedures and maintaining detailed records. • Excellent communication and interpersonal skills to build strong relationships with vendors and customers. • Knowledge of industry standards related to signing services is preferred. • High attention to detail and commitment to delivering quality work. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .