Benefits

Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges* Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund

*Privileges based on occupancy and business levels

Definition:  

As a Shuttle Driver, you’ll safely operate resort shuttles while delivering outstanding guest service. You'll assist with transportation around the property and occasionally in the local area, providing helpful information and recommendations. This role works closely with valet and bell staff, offering support as needed. A strong knowledge of the resort layout, amenities, and guest services is essential.

General Duties: 

Driving associates to their appropriate destinations in a safe and professional manner  Maintain cleanliness of all fleet vehicles, including interior and exterior to HSBR Standards  Access, input and retrieve information from department computer system  Coordinate, track, and respond quickly to all transportation requests  Maintain professional composure in high stress situations in order to make last minute changes  Maintain a constant awareness of resort amenity schedules and promotions  Must have flexible schedule and be willing to work beyond scheduled hours if necessary  Multi-tasking skills, accomplishing tasks while being aware of guest needs 

Employment standards: 

High school diploma or equivalent  Must be at least 21 years of age  Clean driving record for a 5-year period  No citations for a 3-year period  No felony convictions  Complete knowledge of all state driving laws  Pass pre-employment background and drug testing   Exceptional communication skills, detail oriented, and ability to learn in an ever-changing work environment  Pleasant personality   Neat in appearance and well groomed  Maintain proper associate uniform standards, including black pants   Always follow all Resort rules and policies

Physical & Mental Requirements: 

Must be able to run or move quickly to provide prompt service  Must be able to sit, walk, and stand for majority of work schedule  Must be able to communicate effectively with the public.  Must be able to communicate and disseminate information accurately.  Must be able to speak, comprehend reading materials and write English.  Must be able to interact with co-workers and have a sense of TEAM.