Shop attendant
Marriott Vacations Worldwide
**POSITION:** STOREROOM AND SHOP ATTENDANT
**DEPARTMENT:** FOOD & BEVERAGE
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**OVERALL RESPONSIBILITIES:**
To assist guests with store purchase and any specific request for services or information. Strive to make sure that all guest leave satisfied
**WORKING RELATIONSHIPS:**
**Reports to: Food & Beverage Manager**
Supervises: N/A
Interfaces: Customers, suppliers, Heads of Departments, MVCI Associates
**JOB QUALIFICATIONS** :
+ High School Diploma or equivalent
+ Retail sales and cash handling experience.
+ Ability to interact with guests and associates.
+ Possession of “Carnet de Manipuladores de Alimentos”
+ Be a good team player and be flexible.
+ Working knowledge of English and Spanish.
**ESSENTIAL JOB FUNCTIONS:**
+ Re-stock store accordingly.
+ Greet all customers as they enter the store and offer any assistance immediately.
+ Operate cash register and follow all banking procedures set forth by the company.
+ Assist in all store operations. Maintain a working knowledge of store equipment.
+ Follow safe working practices and conditions within the department.
+ Maintain positive public relations and a pleasant attitude with all guests and associates.
+ Maintain cleanliness in the work area and store at all times.
+ Assist in store inventories.
+ Responsible for shipment/invoice verification, merchandise, pricing, stoking and assist in inventory control.
+ Have knowledge of all activities in the resort.
+ Be knowledgeable of C-7 sheet and spillage sheet.
+ Comply with 39 point Checklist
+ Receive training along his training process of the following knowledge:
+ Inventories & Cost control.
+ Maximization of profit by follow up on providers, products & offers.
+ Knowledge of all internal procedures.
+ Accrual and Account payable process.
+ Brand Standard audit.
+ Health & Safety audit.
+ Timesheets, rota and holidays .
**MARGINAL JOB FUNCTIONS:**
+ Provide assistance to all departments if staffing levels require.
+ To perform all reasonable tasks as required by Resort Management and business demands.
**PHYSICAL JOB REQUIREMENTS:**
+ Frequent bending, kneeling and stooping, lifting up to 30kg, climbing ladders and up to 5 floors of stairs
+ Good visual observation.
+ Resistance to inclement weather conditions (heat and humidity)
+ Walking and working outside of air controlled areas.
+ Maintain a neat and professional appearance at all time.
+ Male staff members should be well shaved and have their hair well trimmed. Mustache is permitted if kept neat and trimmed.
+ Jewelry other than wedding ring and watch is not permitted. Women are authorized to wear earring drops.
+ Female staff members should at all times have their hair in tide-back if it is longer than shoulder length.
**OTHER:**
+ Be punctual and wear the name tag and uniform at all times during working hours.
+ Perform all tasks in a timely manner ensuring all deadlines are met.
+ Perform other related tasks as assigned by management.
+ Comply with MVCI and Marriott International polices and procedures.
+ Be proactive and have a flexible approach to work, meeting the needs of the team and the business at all times.
+ Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
+ Maintain a working knowledge of all Marriott product lines.
+ Maintain computer systems knowledge (MS Office, e-mail etc)
+ Work with all MVCI colleagues as a team, supporting the needs within that team and those of the business at all times.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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