Marbella, ESP
3 days ago
Shop attendant
**POSITION:** STOREROOM AND SHOP ATTENDANT **DEPARTMENT:** FOOD & BEVERAGE ____________________________________________________________ **OVERALL RESPONSIBILITIES:** To assist guests with store purchase and any specific request for services or information. Strive to make sure that all guest leave satisfied **WORKING RELATIONSHIPS:** **Reports to: Food & Beverage Manager** Supervises: N/A Interfaces: Customers, suppliers, Heads of Departments, MVCI Associates **JOB QUALIFICATIONS** : + High School Diploma or equivalent + Retail sales and cash handling experience. + Ability to interact with guests and associates. + Possession of “Carnet de Manipuladores de Alimentos” + Be a good team player and be flexible. + Working knowledge of English and Spanish. **ESSENTIAL JOB FUNCTIONS:** + Re-stock store accordingly. + Greet all customers as they enter the store and offer any assistance immediately. + Operate cash register and follow all banking procedures set forth by the company. + Assist in all store operations. Maintain a working knowledge of store equipment. + Follow safe working practices and conditions within the department. + Maintain positive public relations and a pleasant attitude with all guests and associates. + Maintain cleanliness in the work area and store at all times. + Assist in store inventories. + Responsible for shipment/invoice verification, merchandise, pricing, stoking and assist in inventory control. + Have knowledge of all activities in the resort. + Be knowledgeable of C-7 sheet and spillage sheet. + Comply with 39 point Checklist + Receive training along his training process of the following knowledge: + Inventories & Cost control. + Maximization of profit by follow up on providers, products & offers. + Knowledge of all internal procedures. + Accrual and Account payable process. + Brand Standard audit. + Health & Safety audit. + Timesheets, rota and holidays . **MARGINAL JOB FUNCTIONS:** + Provide assistance to all departments if staffing levels require. + To perform all reasonable tasks as required by Resort Management and business demands. **PHYSICAL JOB REQUIREMENTS:** + Frequent bending, kneeling and stooping, lifting up to 30kg, climbing ladders and up to 5 floors of stairs + Good visual observation. + Resistance to inclement weather conditions (heat and humidity) + Walking and working outside of air controlled areas. + Maintain a neat and professional appearance at all time. + Male staff members should be well shaved and have their hair well trimmed. Mustache is permitted if kept neat and trimmed. + Jewelry other than wedding ring and watch is not permitted. Women are authorized to wear earring drops. + Female staff members should at all times have their hair in tide-back if it is longer than shoulder length. **OTHER:** + Be punctual and wear the name tag and uniform at all times during working hours. + Perform all tasks in a timely manner ensuring all deadlines are met. + Perform other related tasks as assigned by management. + Comply with MVCI and Marriott International polices and procedures. + Be proactive and have a flexible approach to work, meeting the needs of the team and the business at all times. + Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers. + Maintain a working knowledge of all Marriott product lines. + Maintain computer systems knowledge (MS Office, e-mail etc) + Work with all MVCI colleagues as a team, supporting the needs within that team and those of the business at all times. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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