Job Information

As a Ship Direct Specialist, you will process and expedite all incoming ship direct dealer orders with appropriate supplier and/or alternate source.

Role & Responsibility

Process Direct Shipments

Manage the end-to-end fulfillment of drop ship orders originating in the US and terminating both in county and internationally. Communicate pertinent information regarding Purchase orders with Suppliers, Internal Sales, Materials, Sourcing, Accounting, Logistics, Export, and Inventory Warehouse personnel. Maintain notes in inventory management system with  up-to-date information. Researches and responds timely to inquiries related to the accuracy, pricing and delivery of drop ship orders. Collaborates with suppliers to obtain favorable and timely deliveries; drives to improve lead time. Researches and addresses invoice discrepancies involving drop ship suppliers. Creates and maintains internal documents for increased visibility to our internal customers to always have the most complete and up-to-date information on the status of the orders. Evaluate current processes and suggest any appropriate improvement to increase efficiency and better the customer experience. Manage and build relationships with vendors to ensure drop shipments are being processed timely and accurately Review reports to evaluate vendor performance and address areas of improvement Job Requirement

Education Required: Any – Associates Degree or Allow Equivalent
Experience Required: 2>5 years
Travel Required: <10%

2 years of business or office experience.   Knowledge of parts software business systems helpful.  Microsoft Office software – Excel proficiency a must Excellent oral and written communication skills Analytical and problem-solving skills Ability to multi-task in a fast-paced environment and work cross-functionally amidst interruptions Must be detail oriented, ability to organize high email traffic. Able to prioritize and balance multiple responsibilities.