Ship Direct Specialist Last Updated Date: Jul 28, 2025 Location: Bismarck, ND, US, 58504 Company: Doosan Bobcat NA US Job Information As a Ship Direct Specialist, you will process and expedite all incoming ship direct dealer orders with appropriate supplier and/or alternate source. Role & Responsibility Process Direct Shipments + Manage the end-to-end fulfillment of drop ship orders originating in the US and terminating both in county and internationally. + Communicate pertinent information regarding Purchase orders with Suppliers, Internal Sales, Materials, Sourcing, Accounting, Logistics, Export, and Inventory Warehouse personnel. + Maintain notes in inventory management system with up-to-date information. + Researches and responds timely to inquiries related to the accuracy, pricing and delivery of drop ship orders. + Collaborates with suppliers to obtain favorable and timely deliveries; drives to improve lead time. + Researches and addresses invoice discrepancies involving drop ship suppliers. + Creates and maintains internal documents for increased visibility to our internal customers to always have the most complete and up-to-date information on the status of the orders. + Evaluate current processes and suggest any appropriate improvement to increase efficiency and better the customer experience. + Manage and build relationships with vendors to ensure drop shipments are being processed timely and accurately + Review reports to evaluate vendor performance and address areas of improvement Job Requirement Education Required:Any – Associates Degree or Allow Equivalent Experience Required: 2>5 years Travel Required:<10% + 2 years of business or office experience. + Knowledge of parts software business systems helpful. + Microsoft Office software – Excel proficiency a must + Excellent oral and written communication skills + Analytical and problem-solving skills + Ability to multi-task in a fast-paced environment and work cross-functionally amidst interruptions + Must be detail oriented, ability to organize high email traffic. + Able to prioritize and balance multiple responsibilities.