Shift Supervisor, Transitional Housing

Reporting to the Assistant Director, Operations the Shift Supervisor is responsible for overseeing services provided to clients at The Continental. The Shift Supervisor supervises Residential Aides and ensures clients are receiving high quality daily services including meal services, laundry services, intake and census management, and recreational activities.  The Shift Supervisor is responsible for access control, liaising with security, incident prevention and management, and reporting for their shift. 

This position has a 35-hour work week, onsite.                                                                       

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Supervise Residential Aide staff for the shift Create bi-weekly schedules and ensure proper coverage at all times Assist food service and other vendors as needed Liaise with The Continental staff and contracted security Complete, review, and submit incident reports and other tracking reports Review security camera footage  Oversee CARES bed management procedures Manage city and state building inspections and adhere to compliance guidelines        Manage inspections of residents’ units and ensure the site is in compliance with local health and safety standards                                                                                                Work closely with the Program Director and Assistant Program Director to meet residents’ needs and challenges Perform other duties as assigned

 

MINIMUM QUALIFICATIONS:

Minimum two years in a supervisory capacity preferred Bachelor’s Degree strongly preferred, or equivalent experience Minimum of three years working with homeless or disabled populations preferred Demonstrated experience and success in working with diverse individuals and special needs populations Trained in CPR and First Aid, Opiate Overdose Prevention, Fire safety Systems, crisis intervention, de-escalation, preferred Solid verbal and written skills Proficient with Microsoft Office Suite Experience and proficiency with case management and Foothold software Bilingual preferred Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred